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State of Montana Information Technology (IT) Manager in Helena, Montana

This position is OPEN UNTIL FILLED, with the first round of applicant reviews to take place on September 3, 2021. Why Montana? It’s an all-round great place! Montana, the Treasure State, or fondly referred to as “Big Sky Country,” is the 4th largest state in the U.S., populated by 1,070,000 people and 2,600,000 cows (a 2.43 cow-to-person ratio). If you are seeking refuge from the big city in these uncertain times, Montana is the place for you. Magnificent Glacier National Park resides in Montana, along with the northern corner of Yellowstone National Park. We have 28 million acres of public land waiting for you to explore and enjoy, including 10 national forests, 16 wilderness areas, 54 state parks, the mighty Missouri River, and numerous other lakes and streams. Natural beauty, skiing, snowboarding, snowshoeing, fishing, hunting, camping, boating, wildlife, birds—these set the backdrop for the culture. To round out its appeal, Montana has strong universities, friendly neighbors, and has been identified as the top 2021 “best state to start a small business,” while also ranking in the top 5 for states with the best business tax climates and having a strong high-tech presence. Why Helena? It’s conveniently and centrally located—nestled in the Prickly Pear Valley in the foothills of the Rocky Mountains—and rich in history. As the capital city and county seat of Lewis & Clark County, Helena is the 6thlargest city in the state, with just over 33,000 people. While smaller in size, Helena boasts a vibrant cultural center with a busy event calendar, eclectic shopping and summer farmer’s market, art galleries, live theater, natural hot spring spas, terrific local bands, great restaurants, local microbreweries, and an epic trail system. Learn more about moving to and living in Helena, Montana here. Why CSI? We are charged with protecting Montanans. As the State Auditor and Commissioner of Securities and Insurance (CSI), we are a criminal justice agency protecting Montana’s consumers by ensuring fairness, transparency, and access for two of the state’s largest industries—securities and insurance.The agency is committed to consumer education and advocacy, holding bad actors accountable, lowering insurance costs, and reducing unnecessary regulations for Montana businesses. We know you have many employment opportunities available to you. But just as we caught your attention with the appeal of a small-city, mountain life, we will also appeal to you in creating your professional working environment. The CSI is an efficient, highly regarded, professional regulatory agency with responsibility for consumer protection of insurance and securities purchasers. Our success derives from having effective working relationships, built on mutual trust and respect for each other’s skills and abilities. We will challenge you to be the best you can be in both your individual competencies and as a team-player. We have created an environment for success and will work hard to provide opportunity for you to progress in your career with mentorship, education, training, and certifications. The Information Technology (IT) Department provides development, central coordination, and support of information technology services for the Office of the Montana State Auditor, Commissioner of Securities & Insurance (CSI). The Department provides systems administration, applications development and support services to the agency, contractors, consultants, and Federal entities. At the CSI, the IT Department is also responsible for providing office automation services for the entire agency. Your service is rewarded with competitive compensation and generous benefits. * Work/life balance * Medical, dental, and vision coverage * Retirement plans * Generous paid vacation, sick leave, and holidays * Pre-tax flexibility spending accounts * A vibrant Employee Assistance Program * State of Montana employment may qualify you to receive student loan forgiveness under the Public Service Loan Forgiveness. Look here to learn more and understand whether or not you may qualify. Additional benefit package information is available here. Does this job match your strengths? Job Overview The Commissioner of Securities and Insurance, Montana State Auditor’s Office, is seeking applicants for the position of an IT Manager. This position reports directly to the Chief of Staff, overseeing agency IT professionals. This position serves, manages, and coordinates all activities for CSI and serves as the IT advisor to the Commissioner and executive leadership team. The responsibilities for this position include providing executive level analysis, advice, and decisions to ensure the agency remains effective and efficient in managing its information technology functions. This positionwill provide highly valued, strategic, consulting level support, development, and implementation of key IT initiatives, protocols, policies, standards, and procedures, while ensuring the integrity and security of systems and networks.This position will partner with all members of the executive leadership team, provide day-to-day operational and strategic oversight of the agency’s IT department, partner with agency-wide staff to resolve IT issues, in consultation with State of Montana Information Technology Services Division(SITSD) as appropriate, and be accountable for building and implementing effective and efficient agency-wide IT solutions to serve the agency’s needs. Do you have a passion for the IT field in the areas of database management, programming, network, security, and project management and possess a wide variety of IT experiences from both a support to a leadership role? Do you enjoy collaborating with others, while “getting into the weeds” and taking actions to produce a meaningful work product and implementing sustainable results? Are you driven to improving technology resources by creating streamlined efficiencies, while developing and leveraging both new and existing IT and Security protocols, policies, and standards?In this position, you will have ample opportunity to utilize your skills in these areas and much more! You’ll be able to demonstrate your knowledge, skills, and abilities in IT, strategic thinking, planning, problem solving, decision making, systems thinking, project management, communication, and time management, while working with a fun, energetic team working to protect Montana consumers by ensuring fairness, transparency, and access for Montanans in the securities and insurance industries. What are we looking for? *We are looking for an experienced and motivated senior level IT professional with practical IT experience in database management, programming, project management, networking and security, and management. The ideal candidate in this position must be an effective communicator, both verbal and written, and someone who can establish and build positive working relationships at all levels with the agency, including working effectively with agency IT staff and with Montana State Information Technology Services Division (SITSD). In this role, you must be able to think strategically, while creating a shared vision of respective solutions that serve the needs of the agency. The individual in this role will ensure the IT department strategies and processes provide appropriate to support agency-wide goals and objectives, while ensuring both the integrity and security of all systems and networks. The successful candidate in this position has stayed, and will stay, abreast of emerging technologies to improve the performance of the IT department. You must have excellent organization and time management skills, strong attention to detail, and a proven ability to meet deadlines. If you have a solid and well-diversified IT background, executive level experience, management experience, proven self-starter abilities, and strategically focused with a professional, positive, and helpful demeanor, this job might be right for you and we invite you to apply. *_The following knowledge, skills and abilities for this role are typically required for the first day of work:_ * Network administration (LANWAN) and website administration * Extensive knowledge of concepts, theories, and developmental aspects of computer science, computer programming, database administration, network administration (LANWAN) and website administration. * Knowledge of operating systems, hardware configurations and interrelationships, software applications, including website development and maintenance. * Knowledge of data products including, Windows Server and Workstation Operating Systems, Citrix, SQL, Relational Databases, HTML, XML, Visual Basic, Java, JavaScript Linux, Apache and support for servers, switches, VLANs, and physical and virtual server environments. * Experience with structured information systems, necessary documentation, implementation, maintenance, and security related functions, including development and implementation of IT strategic plans. * Computer systems and related equipment * Networking and communication protocol * Network security * Operating systems administration * Communication networks * Hardware and equipment planning and implementation * Performance monitoring and disaster recovery * Thorough knowledge of management practices relating to project management and coordination. * Strategic planning, development and implementation of goals and objectives, organization and systems analysis, coordinating resources for an agency, purchasing requirements, and contract negotiation and management. * Staff supervision * Knowledge of State of Montana Information Technology Services Division (SITSD) laws, policies, procedures, and practices. _Essential Duties and Responsibilities: _ In addition to what we’re looking for in a candidate, below are some of the responsibilities associated with this position: * Analyzes the IT needs of the agency, identifies vulnerabilities, anticipates security risks, and integrates changes and breakthroughs from the constantly evolving field of IT. * Develops and implements IT operational objectives, policies, and procedures to ensure the integrity and security of systems and networks. * Directs daily operation of the agency’s IT department to include workflow, priorities, standards, deadlines, and performance criteria. * Develops and implements data security procedures that deny unauthorized access to information and ensures the physical security of data. * Allocates, manages, and monitors the agency’s IT budget established by executives. * Creates and reviews IT project plans and programs to plan, integrate, and coordinate IT activities. * Manages and oversees the purchasing, licensing, and inventory of agency hardware and software. * Determines, approves, purchases, and maintains all agency hardware and software acquisitions including state purchasing policies and procedures and SITSD ITPR requesting process, in accordance with CSI IT policies and procedures, Federal NIST & FIPS guidelines, ITSD policies and procedures, and the Montana Information Technology Act (MITA). * Consults with the Legal Bureau, negotiates agency IT agreements with vendors and contractors, and government entities for one time and ongoing services. Provides effective contract management. * Responsible for performance management functions of IT personnel to include hiring, firing, performance management, discipline, work distribution, and employee development. * Provides operational management functions to include allocating staffing resources, plans for and manages IT resources, and provides oversight for project and program resources. * Manages a budget within authorized thresholds. _Competencies:_ The successful candidate should exhibit the following: * Strategic thinking and planning * Operational execution excellence * Systems thinking * Team and collaboration orientation * Problem solving * Performance driven * Learning orientation * Public speaking * Be an effective communicator, both written and verbal, across a variety of audiences. * Must possess the ability to understand, interpret and explain policies, procedures and regulations in an easily understandable manner. * Strong organizational skills and attention to detail. * Tiime management skills with a proven ability to meet deadlines. * Ability to function well in a high-paced and at times stressful environment. * Knowledge of office administration, clerical procedures, and recordkeeping systems. * Extremely proficient with Microsoft Office Suite or similar software with the ability to learn new or updated software. * Must be dependable and reliable with a strong ability to be flexible and adaptable. Does this role match your knowledge, skills, and abilities, and what we’re looking for in a candidate? If you have the experience performing the various responsibilities and the competencies for this position, we would welcome hearing more about your experiences and invite you to apply. Please refer to the required education, experience and competencies below for more information. Follow all the steps outlined in the Special Instructions section below to submit your application. Minimum Education and Experience Requirement: * * Bachelor’s degree in computer engineering, information systems, computer science, or other information technology related field. * A minimum of five years of IT systems experience either in operations, management or service areas. * Three years of senior-level and/or project management experience. *Preferred Experience * In addition to the minimum education and experience above, two years of IT consulting is preferred. * Coursework related to database concepts, security principles, and IT architecture is preferred. * Programming, database administration and cybersecurity is preferred. Alternate combinations of education or experience will be considered on a case-by-case basis. _How to apply?_ Special Instructions: If you feel you have the qualifications for this position and have an interest in protecting Montana Consumers, please submitALLof the following: * Cover Letter * Resume * At least two Professional References * College Transcripts and/or Proof of Certifications NOTE: In your cover letter, please ensure to describe the following: 1. Any senior-level and/or project management experience you have. * 2. *Your experience working with IT systems, and any experience you have with programming, and/or database administration. 3. Any experience for which you have with serving in the role of an IT consultant and/or any coursework you have related to database concepts, security principals, and/or IT architecture * *_Important Tip: _Please make sure to mark your attachments as "relevant" or we will be unable to view your documents. Please Note: You will NOT be considered without these required items. CSI will invite a limited number of applicants to a minimum of one structured interview. Selectees are subject to successful reference, background, and fingerprint check. Those selected for an interview may be subject to taking a performance test prior to the interview. This position is OPEN UNTIL FILLED, with the first round of applicant reviews to take place on September 3, 2021. Successful applicant(s) will be subject to criminal history background check. Only electronic materials will be accepted. If you need assistance or an accommodation, please contact Human Resources. Materials submitted but not requested will not be considered in the selection process. Applicants claiming employment preference are required to provide proper documentation, i.e. Vet Preference (DD214), Disabled Vet document from U.S. Veterans Administration certifying service-connected disability or purple heart medal, disabled (DPHHS Disability Certification), by the closing date. The State of Montana Careers system will generate an email with instructions on how to submit preference documents. If another department vacancy occurs in this job title within 6 months, the same applicant pool may be used for the selection. Job: Information Technology/Computer Science* *Title: *Information Technology (IT) Manager Location: Helena Requisition ID: 21142216