Montana Jobs

facebook youtube linkedin
Mobile Montana Labor & Industry Mobile Logo

Job Information

State of Montana Insurance Fraud Examiner/Investigator in Helena, Montana

This position is OPEN UNTIL FILLED, with the first round of applicant reviews to take place on September 30, 2021. * *Update 10/4/2021: First round of application reviews have taken plance, next round of applicant reviews will take place on October 8, 2021 (if needed) and every week thereafter until position is filled. Why Montana? It’s an all-round great place! Montana, the Treasure State, or fondly referred to as “Big Sky Country,” is the 4th largest state in the U.S., populated by 1,070,000 people and 2,600,000 cows (a 2.43 cow-to-person ratio). If you are seeking refuge from the big city in these uncertain times, Montana is the place for you. Magnificent Glacier National Park resides in Montana, along with the northern corner of Yellowstone National Park. We have 28 million acres of public land waiting for you to explore and enjoy, including 10 national forests, 16 wilderness areas, 54 state parks, the mighty Missouri River, and numerous other lakes and streams. Natural beauty, skiing, snowboarding, snowshoeing, fishing, hunting, camping, boating, wildlife, birds—these set the backdrop for the culture. To round out its appeal, Montana has strong universities, friendly neighbors, and has been identified as the top 2021 “best state to start a small business,” while also ranking in the top 5 for states with the best business tax climates and having a strong high-tech presence. Why Helena? It’s conveniently and centrally located—nestled in the Prickly Pear Valley in the foothills of the Rocky Mountains—and rich in history. As the capital city and county seat of Lewis & Clark County, Helena is the 6th largest city in the state, with just over 33,000 people. While smaller in size, Helena boasts a vibrant cultural center with a busy event calendar, eclectic shopping and summer farmer’s market, art galleries, live theater, natural hot spring spas, terrific local bands, great restaurants, local microbreweries, and an epic trail system. Learn more about moving to and living in Helena, Montana here. Why CSI? We are charged with protecting Montanans. As the State Auditor and Commissioner of Securities and Insurance, we are a criminal justice agency protecting Montana’s consumers by ensuring fairness, transparency, and access for two of the state’s largest industries—securities and insurance. The agency is committed to consumer education and advocacy, holding bad actors accountable, lowering insurance costs, and reducing unnecessary regulations for Montana businesses. We know you have many employment opportunities available to you. But just as we caught your attention with the appeal of a small-city, mountain life, we will also appeal to you in creating your professional working environment. The CSI is an efficient, highly regarded, professional regulatory agency with responsibility for consumer protection of insurance and securities purchasers. Our success derives from having effective working relationships, built on mutual trust and respect for each other’s skills and abilities. We will challenge you to be the best you can be in both your individual competencies and as a team-player. We have created an environment for success and will work hard to provide opportunity for you to progress in your career with mentorship, education, training, and certifications. Your service is rewarded with competitive compensation and generous benefits. * Work/life balance * Medical, dental, and vision coverage * Retirement plans * Generous paid vacation, sick leave, and holidays * Pre-tax flexibile spending accounts * A vibrant Employee Assistance Program * State of Montana employment may qualify you to receive student loan forgiveness under the Public Service Loan Forgiveness. Look here to learn more and understand whether or not you may qualify. Additional benefit package information is available here. Does this job match your strengths? Job Overview The Investigations Bureau of the office of the Commissioner of Securities and Insurance, Montana State Auditor (CSI), administers and enforces the State regulations pertaining to insurance practices throughout Montana. The Bureau plays a major role in maintaining the health and integrity of the insurance industries in Montana. The Bureau is responsible for investigations into allegations of violations of the Montana Insurance Code. The CSI is a criminal justice agency and accomplishes its investigative responsibilities through the Bureau. This function involves the investigation and prosecution of violations at civil and criminal levels. The Bureau conducts criminal and administrative investigations of theft, insurance fraud, and other violations related to insurance, workers compensation, insurance claims, insurance producers, and bail bonding. This position serves as an Investigator with responsibility for planning and administering statewide investigations of alleged insurance fraud. Duties include coordinating and conducting statewide fraud investigations and compliance audits; coordinating various aspects of the bureau’s programs (e.g., complaint response, evidence maintenance, researching and reporting, etc.); and performing a variety of other duties as assigned. What are we looking for? The ideal candidate in this position will have a good understanding of insurance industry practices, strategies, and terminology, and be able to interpret regulations pertaining to insurance and securities practices (e.g., Montana Insurance Code, ARM, etc.). The successful candidate in this position should exhibit an overall understanding of criminal investigation methods, criminal justice jurisdiction, rules of evidence, privacy regulations, and criminal procedures, conducting investigative interviews, report writing, giving oral testimony, and legal proceedings. Having the knowledge and understanding of accounting and financial auditing (including theoretical/forensic accounting) is a also a must. Minimum Educational Requirement: * * Bachelor's degree in Public Administration, Criminal Justice, Sociology, Psychology, Finance, Accounting, or closely related with coursework in criminal justice field from an accredited college or university, or equivalent combination of education and work experience. *Minimum Experience Requirement: * * A minimum of two (2) years of criminal justice, SIU, or investigative experience. *Preferred Education and Experience: * Education or experience within the insurance industry. Including Life and Health insurance, Property and Casualty insurance, Producer experience, and claims. *Alternate combinations of education and experience may be considered on a case-by-case basis. *Competencies: The ideal candidate should exhibit the following competencies: * Be an exceptional communicator, both written and verbal, across a variety of audiences. * Critical thinking skills are required. * Must be an active listener and develop and ask questions to seek understanding. * Problem solving skills are a necessity. * Must possess sound judgment and decision-making skills. * Social perception skills are required in order to understand the reactions of others. * Must possess the ability to understand, interpret and explain policies, procedures and regulations in an easily understandable manner. * Excellent organizational skills and attention to detail. * Excellent time management skills with a proven ability to meet deadlines. * Ability to function well in a high-paced and at times stressful environment. * Extremely proficient with Microsoft Office Suite or similar software with the ability to learn new or updated software. * Must be dependable and reliable with a strong ability to be flexible and adaptable. How to apply? Special Instructions: If you feel you have the qualifications for this position and have an interest in protecting Montana Consumers, please submit ALL the following with your application materials: 1. Cover letter 2. Resume 3. College Transcripts 4. Two Professional References 5. Answer the following supplemental questions INSTRUCTIONS: Please complete the following supplement questions. These questions give you an opportunity to present additional information and details regarding your qualifications for this position. Your responses must be printed clearly or typed on standard paper. Each response should be clear, concise and should not exceed "one" page. Include your name and position number on each sheet. Your responses will be viewed as a sample of your communications skills. This supplement will be reviewed separately from the state application. Question 1 * Describe your experience in criminal/civil investigations. Question 2 * Describe your knowledge and experience of the insurance industry, including regulations, practices, and terminology. Question 3 * Describe your experience in criminal and civil court procedures. Question 4 * Describe your experience in preparing formal written reports and preparing fraud cases for prosecution. Question 5 * Explain any specialized training you have received, particularly in fraud investigation. _Important Tip:_ Please make sure to mark your attachments as "relevant" or we will be unable to view your documents. Please Note: You will NOT be considered without these required items. CSI will invite a limited number of applicants to a minimum of one structured interview. Selectees are subject to successful reference, background, and fingerprint check. Those selected for an interview may be subject to taking a performance test prior to the interview. This position is open until filled. Successful applicant(s) will be subject to criminal history background check. Only electronic materials will be accepted. If you need assistance or an accommodation, please contact Human Resources. Materials submitted but not requested will not be considered in the selection process. Applicants claiming employment preference are required to provide proper documentation, i.e. Vet Preference (DD214), Disabled Vet document from U.S. Veterans Administration certifying service-connected disability or purple heart medal, disabled (DPHHS Disability Certification), by the closing date. The State of Montana Careers system will generate an email with instructions on how to submit preference documents. If another department vacancy occurs in this job title within 6 months, the same applicant pool may be used for the selection. *Job: Business/Analyst/Statistics *Title: *Insurance Fraud Examiner/Investigator Location: Helena Requisition ID: 21142489