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American Express Manager/Senior Manager – Product Management & Strategy, Kabbage Funding in Helena, Montana


Kabbage, an American Express Company, is setting a new standard in big data and FinTech and we are looking for a Manager/Senior Manager – Product Management & Strategy, Kabbage Funding to help us in our mission to help small businesses be mighty.

Acquired by American Express in 2020, Kabbage is a leading FinTech company changing the way small businesses manage their cash flow. Applying automation and real-time data, Kabbage provides small businesses a suite of integrated cash-flow technologies from flexible lines of credit, digital business checking accounts, fast payments and predictive business analytics. Now with the powerful backing of American Express, Kabbage can offer millions of small businesses the opportunity to access digital tools to help them grow bigger, lasting companies. While we've received numerous awards and recognition—such as Entrepreneur's Top Company Cultures, Inc Magazine's Top Private Companies, GlassDoor’s Best Places to Work, and Forbes FinTech 50—it is our people, our culture, and our leaders that make Kabbage such a great place to work.

At Kabbage, we strive to be the place where a diverse mix of talented people want to come, to stay, and do their best work. Our commitment to diversity and inclusion is reflected in our people, our partners, and our customers. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other wonderful characteristics that make us different.

You Lead the Way. We’ve Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

Kabbage Product Line Strategy & Integration is the team within Global Commercial Services that coordinate the launch and development of Kabbage products under the American Express umbrella. This team operates as a fintech within the broader commercial business, offering a suite of innovative, non-card lending solutions for small and mid-sized businesses. KPLS&I is a major strategic investment for the Blue Box and is expected to accelerate growth in the coming years.

Within Kabbage’s product suite, Line of Credit is the funding solution to meet our customer’s need for financing with a convenient and price-competitive offering.

The Product Management team is the general management function for the product; acting as the central hub of numerous cross-functional teams, and responsible for driving growth by defining strategic priorities, setting customer acquisition targets, assessing new opportunities, conducting customer research, and prioritizing investment decisions including technology backlog.

At a high level, this position will be responsible for ideating, developing and solutioning for key enhancements to the product that will help enrich and grow the portfolio. The role requires an individual who exhibits strategic and conceptual thought leadership, robust product skills, a strong customer focus, and a desire to challenge the status-quo with this rapidly evolving product.

The candidate will be joining at an important time as we embark on a multi-million dollar transformation effort. Join the fastest-moving Product Management team in this high-profile role!

What you’ll be doing:

  • Analyze customer needs and define opportunities that will drive top-line growth, deepen customer engagement and deliver a first-class experience for the Kabbage Lending Portfolio;

  • Assess current product performance, understand immediate product priorities, and define next wave of product roadmap;

  • Partner across Kabbage and GCS Product teams, Tech, Risk and Marketing to identify key requirements, plan and execute growth opportunities, including embedding Kabbage Funding into GCS product suite;

  • Coordinate go-to-market activities to ensure initiatives are being seamlessly launched in market;

  • Partner with analytics on performance measurement and continuous improvement opportunities;

  • Project manage strategic initiatives;

  • Become a subject matter expert on the broader lending landscape, including developments in the FinTech space.

We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Currently, the Company requires that colleagues be fully vaccinated against COVID-19 in order to work in or visit any of our US and Canada offices, subject to legally required accommodations. If the role you are applying for is designated as hybrid or onsite, you will be required to visit our offices.


  • Strategic, creative thinker with a demonstrated ability to identify customer insights and needs to drive product strategy;

  • Collaborative partnership skills with strong proficiency to problem-solve and resilience to adjust as strategic needs change;

  • Solid quantitative skills to understand P&L numbers and use available data and analysis to identify key business drivers and evaluate growth opportunities;

  • Ability to effectively influence stakeholders and ability to work across functional areas such as Product Development, Risk, Technology, Legal, Compliance and Sales;

  • Project Management experience and ability to thrive in a fast-paced and rapidly changing environment;

  • Strong oral and written communication skills;

  • Previous experience in product management, development, or marketing is desired and lending experience is a plus;

  • MBA or equivalent experience preferred.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

Job: Technology

Primary Location: United States

Schedule Full-time

Req ID: 21031597