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Change Healthcare Managing Director, Coding Services in Helena, Montana


The leader of Centralized Coding is charged with providing strategic, operations, support of Change Healthcare’s comprehensive Coding practice for hospital inpatient, hospital outpatient and physician/ambulatory practices.

Responsible for the growth and operation of this service line, this leader will manage overall P&L and business management and the management of the leadership team and operations staff of more than 250 onshore employees and 700 offshore, both non-clinical and clinical, across multiple locations. S/he must possess deep domain knowledge across the middle revenue cycle in order to identify improve the market competitiveness of the current solutions. The VP role will need to closely work and collaborate with senior management and internal stakeholders at multiple levels to manage expectations as needed and keep the service line moving forward, including but not limited to Executive Leadership, Real Estate, Legal, HR, Finance, and Technology teams. This is a remote/telecommuter position.


Provide overall business leadership for the coding services, leading a team of diverse team members both on and offshore.

  • Formulate business strategy, financial plans and execution plans for the business and be responsible for the business P&L.

  • Responsible for strategic facilities management as it relates to expansion and/or consolidation, information systems, and communication systems and other technology needs.

  • Improve the customer experience and enhance the infrastructure by leveraging existing and new technologies.

  • Collaborate with other lines of business to drive organizational efficiencies and alignment and to develop the infrastructure for future growth.

  • Effectively work across the matrix to shepherd the mindset and cultural shift needed to create a more streamlined process while the organization transforms to a more technologically-enabled medical coding experience.

  • Provide leadership and management to a service organization that mirrors the Vision and Values of Change Healthcare.

  • Bottom line: Build an excellent company. Responsible for driving Technology-Enabled Services to achieve and surpass profitability, cash flow and business goals and objectives.

  • Spearhead the development, communication and implementation of effective growth strategies and processes for the Medical Coding Services solution.

  • Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization.

  • Build and manage strategic vendor relationships.

  • Develop and maintain relationships with external contacts.

  • Manage internal and external service providers (IT, operations, legal, compliance, marketing, etc.) to ensure the offerings meet company objectives and these large shared services organizations are accountable to delivering effective, timely solutions.

  • Recommend and champion strategies and tactics designed to positively impact key drivers, such as price, risk profile, utilization, activation, attrition and revenue, to ensure P&L and market share goals are achieved.

  • Build for the future and provide strong leadership; oversee talent plans and strategies to attract, motivate and retain a diverse, qualified and engaged team to fulfill current and future business needs.

  • Provide ongoing coaching and developing of staff and ensure resource planning.

  • Understand the future of the industry and develop new coding solutions to better support clients and ensure smooth delivery of innovative solutions. Identify continuous improvement opportunities and manage productivity metrics and efficiencies.

  • Assist, as required, in raising additional capital at appropriate valuations to enable the Company to meet sales, growth, and market share objectives. Foster a success-oriented, accountable environment within the company. Represent the company with clients, investors, and business partners.

    MINIMUM JOB Qualifications

Education / Training:

  • Bachelor’s Degree

  • Master’s Degree in business or related field preferred

  • Clinician or coder certification

Business Experience:

  • Minimum of 10 years of strong operational experience

  • Minimum of 10 years of operational experience within the coding, charge capture or CDI

  • At least 3 years in a senior management role preferred

  • Management in large and complex environment preferred

Specialized Knowledge / Skills:

  • Proven experience and expertise in leading a large and complex organization through transformation from one of largely independent, stand-alone business units to a more fully integrated and strategically aligned organization.

  • Working knowledge of operations at the intersection of services and software, including healthcare information systems and call center technology preferred.

  • Senior/Executive leadership experience in the capacity of patient access in large ambulatory or acute setting required, larger revenue cycle experience in addition preferred.

  • Experience leading and growing the P&L of a solutions business within a medium to large size healthcare organization. Experience working with product development, launching new products and thinking innovatively.

  • Demonstrated experience in financial planning and analysis with previous experience partnering with human resources, information technology, and legal.

  • Thorough experience identifying and addressing client needs; developing and sustaining deep client relationships.

  • Demonstrated experience as a team leader; leading teams to generate a vision, establish direction and motivate members to achieve established goals.

  • Skilled in organizational development, personnel management, budget and resource development, and strategic planning.

  • Excellent presentation and verbal and written communication skills, including effective reporting of operations, issues and performance.

  • Excellent people and influencing skills, with an ability to partner with a dynamic leadership team and navigate enterprise politics and matrixed relationships.

  • Possess personal qualities of integrity, credibility, and commitment to Change Healthcare’s Vision and Values

  • An undergraduate degree; advanced business degree is a plus.

  • Must be able to travel 50%

Working Conditions:

  • Candidates for this position will be based in Atlanta or remote

  • Environment – Office environment, at least 50% travel required.

  • Physical Requirements – Sitting, standing, walking, and using key board.

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

COVID Mandate

As a federal contractor, Change Healthcare is adhering to the Executive Order which mandates vaccination. As such, we are requiring all U.S. new hires and employees to show proof of being fully vaccinated for COVID-19 or receive an approved accommodation by their date of hire, as a condition of employment.

As we continue to navigate the ever-changing COVID-19 pandemic, we remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. Proof of vaccination or accommodations requests will be collected once an offer is accepted with Change Healthcare. All accommodation requests will be carefully considered but are not guaranteed to be approved.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here to view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information ( .

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Change Healthcare is an equal opportunity employer. All qualified applicant will reveive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.