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Oracle Principal Site Reliability Engineer in Helena, Montana

Job Description

Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning. Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the affect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies. A BS or MS in Computer Science, or equivalent. Provides strategic and comprehensive complex business solutions to knowledge of server hardware and software configuration, networking, standard internet services, scripting languages, cloud computing patterns, technology security and compliance. Experience running large scale customer facing web services. Provides strategic and comprehensive complex business solutions to understanding of load balancing technologies and experience with development in programming languages, databases and big data stores, and container technologies. Work involves defining and documenting technical architecture of complex and highly scalable products. A minimum of 12+ years experience of running large scale customer facing web services.

Career Level - IC5


About Oracle SaaS Cloud SRE

Oracle SaaS Cloud SRE plays a critical role in

delivering and supporting best-of-breed cloud

solutions to Oracle customers. The Oracle Cloud has

shown strong adoption, supporting 70+ million users

and more than 30+ billion transactions each day. It

runs in 19 data centers around the world.

Our team delivers cross-team visibility and execution

on the most challenging reliability issues impacting

Oracle's SaaS customers. We engage deeply with

service owners and stakeholders to deeply

understand and improve critical issues that impair

service experience.

About the Job

A unique opportunity to join a rapidly growing

world-class team to improve the cutting-edge Oracle

Cloud technologies and infrastructure that make up

the Oracle Cloud solutions. As part of the SRE team,

you will be continually challenged and have an

opportunity to contribute to the Oracle Cloud

success every day, working closely with our

development partners.

As a Site Reliability Engineer, you will solve exciting

technical challenges by analyzing, troubleshooting,

and designing vital Oracle Cloud services, platforms,

and infrastructure while always thinking about

reliability, scalability, resilience, security, and

performance. You will focus on engineering

improvements to the systems that will eliminate

whole classes of issues.

What You'll Do

  • Service Accountability –You will be part of an SRE team whose mission is the shared full stack of Oracle SaaS products

  • Reliability of a collection of services and technology areas, in partnership with the respective Development teams-

  • Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of the production services

  • In partnership with your Development collogues, you will have the responsibility to ensure that services are designed and delivered to be mission critical with a focus on security, resiliency, scale, and performance.

  • You will understand and be able to communicate the scale, capacity, security, performance attributes, and requirements of the services you own

  • You are able to understand and communicate every characteristic of our service stack, such as:

  • degradation and behavior under load of the services and their dependencies

  • end-to-end tuning needs, optimizing resource utilization, as load patterns fluctuate

  • Instrumentation needs for the service

  • metrics that clearly describe the service behavior

  • Automation – You will have a clear understanding of automation and orchestration principles

  • eager to help automate, wherever and whenever the possibility arises, while simultaneously eliminating technical debt.

  • Automation must be part of your DNA.

  • Technical Experts - You will have a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations.

  • You will bring this expertise to bear in driving reliability improvements in the services you engage with.

  • Cross-team collaboration – You will engage with and present to a wide variety of technical audiences

What You Need to Have

A BS or MS in Computer Science, or equivalent

Knowledge of:

  • Resiliency design and operation

  • Optimizing loads of large volumes of data in SaaS Applications

  • Performance tuning and optimization for Java based Applications

  • Large scale monitoring and automation driven no-toil approach

  • A no-blame style collaboration


Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $95,600 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

  1. Medical, dental, and vision insurance, including expert medical opinion

  2. Short term disability and long term disability

  3. Life insurance and AD&D

  4. Supplemental life insurance (Employee/Spouse/Child)

  5. Health care and dependent care Flexible Spending Accounts

  6. Pre-tax commuter and parking benefits

  7. 401(k) Savings and Investment Plan with company match

  8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

  9. 11 paid holidays

  10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

  11. Paid parental leave

  12. Adoption assistance

  13. Employee Stock Purchase Plan

  14. Financial planning and group legal

  15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.


Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer