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Meta Privacy Operations Team Lead in Helena, Montana


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


Privacy Operations is responsible for supporting the enforcement of the Facebook family of products Data Policy. Our team is motivated by providing best-in-class, integrated Privacy support solutions and creating an excellent community experience for our users. As our Team Lead, you will be responsible for managing a team of Privacy Ops Program and Project Managers who integrate support for new product as well as privacy or data protection legal frameworks. Our team operates in a highly collaborative highly cross functional environment that is fast-paced and agile. The Team Lead will be responsible for navigating the team through ambiguity, imparting your program management skills to help the development of scalable solutions for our partners and our own team.

Required Skills:

  1. Establish and track team goals for your responsible vertical and work with the Global Privacy Ops managers and team members on strategies for executing, measuring progress, and communicating results

  2. Collaborate with team members, cross-functional support teams from tools, data and workforce strategy aligning and delivering on goals

  3. Provide mentorship, guidance and career development to members of your team while removing roadblocks and encouraging innovative solutions

  4. Establish and grow solid cross functional relationships with Privacy Partners from Policy, Legal, Engineering, Growth to support the business's privacy operational support needs

  5. Use data-driven strategies and well-defined KPIs to measure your team's success, identify trends, optimize team workflows, and drive improvements

  6. Extensively communicate roadblocks and results upward and downward and set clear expectations for your team

  7. Measure and track team's KPIs as well as curate timely reports highlighting trends to key cross-functional partners

  8. Be a strong influence for the team and their work, both internally and externally

  9. Leverage skills across cross-functional teams to move roadblocks and empower individuals to execute and deliver results on initiatives that drive goals forward while mitigating competing incentives and risk

Minimum Qualifications:

  1. 4+ years experience in end-to-end project management, product, business strategy, and/or operations.

  2. 1+ years experience in leading operational teams with people management responsibilities.

  3. Experience leading operational projects from evaluation and design to execution.

  4. Experience managing multiple concurrent interactions with geographically disparate teams.

  5. Bachelor's degree or equivalent practical experience in operations, legal, or policy.

Preferred Qualifications:

  1. Experience mentoring independent performers and actively creating opportunities for growth.

  2. Privacy Professional with IAPP certification.

  3. 2+ years experience applying privacy practices and policies in a business environment.

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at