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Change Healthcare Product Manager, Clinical Interoperability in Helena, Montana

Product Manager, Clinical Interoperability

Position Overview

Product Managers lead the ideation, market assessment, market segmentation, customer needs assessment, development and launch of innovative products. The Clinical Interoperability Solutions Collector Product Manager will lead the product launch for both supply and demand side of the two-sided marketplace. The product will easily enable connectivity into the nationwide clinical network for healthcare providers and requestors such as health plans. The role includes defining, building, launching and actively managing products that align with organizational strategies, enhance our brand and competitive position in the marketplace, and delight our customers. A key component of this role is the ability to balance multiple stakeholders including internal business partners, R&D teams and external customers. The ideal candidate for this position is customer-obsessed and actively learns through agile experimentation, design thinking, and market sensing to design user/consumer centric solutions with a results/outcomes orientation. They always seek to tackle new problems and learn from both success and failure as they boldly invent and enhance new solutions to ensure Change Healthcare remains an industry leader.

What will be my duties and responsibilities in this job?

  • Product & Solution Development : Drives product development with engineers and designers, working collaboratively to lead and manage ‘end to end’, the definition, development and/or delivery of a significant product, solution or service to ensure alignment with customer requirements ascertained through personal insight gained from focused customer engagement, empathy interviews and observations.

  • New Product Innovation: Works with business owners and directly with customers to identify business opportunities and leads and manages efforts to bring new products to market balancing stakeholder needs and introducing innovative approaches, with a focus on opportunities for automating clinical interoperability.

  • Product Roadmap : Defines and analyzes metrics that inform the success of products, including the feature sets, business requirements, and measures of success of an overall product roadmap, aligned with business strategy, and customer needs and informed by competitive intelligence, engages with the market (buyers, end consumers, delivery partners) to lead and manage the design a product, solution, capabilities, or service strategy that is market driven.

  • Budgeting & Costing : Leads and manages the development and/or delivery of budget plans to successfully achieve P&L goals, applying financial acumen to ensure decision quality and benefit realization.

  • Client & Customer Management Internal/External : Manages key client and customer relationships to ensure their ongoing satisfaction and loyalty toward the organization which requires simultaneously managing relationships with multiple key internal customers, including: engineering, sales, account management, operations, user experience design, marketing, business development

  • Collaborative Stakeholder Engagement & Management : Works closely with senior leadership and stakeholders to ensure that business requirements are understood. Helps prioritize engineering work while balancing the requirements of customers and stakeholders. Provides cross functional product leadership across key stakeholders including engineering, sales, account management, operations, user experience design, marketing, business development.

  • Project Management : Leads, manages, and delivers required outcomes for a portfolio of major projects in order to support the overall strategy.

  • Regulatory and Legal Compliance : Understands the applicable regulatory and legal requirements for product, solution, and service offerings; uses privacy, cybersecurity and other compliance by design concepts to ensure product, solution or service offerings are compliant on launch and throughout end to end life cycle; leads and manages efforts to audit/attest to such compliance.

    What are the requirements needed for this position?

  • 7+ years of Health Plan experience – working directly with clinical data or enabling clinical products for the health plan market

  • 7+ years broad and deep product management experience

  • Bachelor’s Degree required; Master’s Degree preferred

    What other skills/experience would be helpful to have?

  • Prior experience in leading cloud-based and SaaS solutions.

  • Experience building products with API technologies and systems in AWS Cloud environments.

  • Knowledge of the claims and clinical data, FHIR, and related terminologies

  • Experience with rules regarding the use and secondary use of Healthcare data from both providers and payers.

  • Experience supervising and directing people and other resources to achieve specific end results within limited timeframes

  • Experience working in a matrixed environment preferred

  • Experience in Agile development or comparable software development methodology.

    What are the working conditions and physical requirements of this job?

  • General office demands

    How much should I expect to travel?

  • Up to 15%

  • Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.

    #li-remote

    Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

COVID Mandate

As a federal contractor, Change Healthcare is adhering to the Executive Order which mandates vaccination. As such, we are requiring all U.S. new hires and employees to show proof of being fully vaccinated for COVID-19 or receive an approved accommodation by their date of hire, as a condition of employment.

As we continue to navigate the ever-changing COVID-19 pandemic, we remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. Proof of vaccination or accommodations requests will be collected once an offer is accepted with Change Healthcare. All accommodation requests will be carefully considered but are not guaranteed to be approved.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.com with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information (https://www.changehealthcare.com/privacy-notice/privacy-notice-to-california-job-applicants) .

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Change Healthcare is an equal opportunity employer. All qualified applicant will reveive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.

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