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The Hartford Remote Call Center Sales Agent-Inbound in Helena, Montana

Sales Associate - ST11AN

You are a driven and motivated problem solver ready to pursue meaningful work. You strive to make an impact every day & not only at work, but in your personal life and community too. If that sounds like you, then you've landed in the right place.


A new role can expand your knowledge and your network, and help you learn more about our business. If you think this opportunity is a fit for your career you should apply.

Apply today for a remote opportunity.

Are you looking for a career where you can apply your talents to meaningful work? Would you like to work for a company whose core mission is to help individuals and business succeed?

Well, then you've found the right fit.

As a member of the Personal Lines Sales organization, you will provide insurance recommendations, quotes, and issue policies to Individual consumers seeking automobile, homeowners and personal umbrella coverages across the United States. The business includes AARP Automobile and Homeowners Insurance Program serving more than 37 million members since 1984.

We’re also not like other call centers, we’re focused on taking care of our customers. Our team values open communication and maintaining a positive, dynamic work environment that encourages collaboration and out-of-the-box thinking. Equipped with a detailed roadmap for learning opportunities and the right tools, our managers are trained to coach and guide you towards your career and personal goals.


  • Provide insurance recommendations, quotes, and issue policies

  • Utilize active listening and critical thinking skills to quickly analyze and clearly understand a specific request or customer need, and then leverage knowledge and resources to provide the appropriate solutions

  • Be provided with approximately 12 weeks (may vary) of paid training, including preparation and sponsorship for your Property & Casualty Personal Lines insurance exam.

  • Use a consultative approach to determine customer needs, build rapport and provide solutions based on current products and service offerings

Location(s): 100% Remote-This position is open to candidates who reside in states within the Eastern Time Zone or Central Time Zone.

Start Date: July 26,2021

Training Hours:

  • Monday - Friday 10:30-7pm EST.

Post Training Hours:

  • Monday - Friday E/O Sat w/ Wednesday comp day 10:30-7pm EST.

  • E/O Saturday hrs. 9:30-6pm EST.


  • Competitive monthly sales incentive plan

  • Opportunity for 5% language differential for Spanish-English Bilingual skills after training

  • The base salary for this position is approximately $37,000 - $41,000 annually ($17.79 - $19.72 hourly) based on experience.

BENEFITS: Our Company's success is due to our Employees' dedication and passion for their work. They are our greatest asset. That's why we are committed to offering employees and their families a comprehensive benefits package and award-winning well-being programs. By helping our employees achieve their full potential, we unlock our own.

  • Medical, Dental, Life and Disability Insurance - starts on first day of employment Wealth Benefits to help you reach your financial goals; 401K, Employee Stock Purchase, Basic Life and AD&D Insurance

  • Generous paid time off program and paid volunteerism

  • Tuition Reimbursement, loan repayment program, company discounts and employee recognition programs

  • Well-being programs including free nutrition counseling, weight management programs, sleep improvement program, fitness centers reimbursement, activity challenges and much more

  • Medical advocacy program to help employees receive the best care from highest quality providers


  • Demonstrated background in sales, customer service, insurance, call center, retail or a related field preferred

  • Resiliency and tenacity is a must! As well as a compelling sales aptitude and exceptional negotiation skills

  • Individuals who thrive in a fast-paced environment

  • High school diploma, College degree or equivalent work experience. Up to one-year of sales experience.

  • Bilingual/Spanish skills preferred

Home Office Requirements:

  • Private, secure, distraction free workspace

  • Computer equipment will be provided by the company

  • Internet Connectivity Requirement/Remote Positions: For 100% remote positions, we require that:

  • (1) you have high speed broadband cable internet service with minimum upload/download speeds of 3Mbps/30Mbps and

  • (2) your Internet provider supplied device is to be hardwired to the Hartford issued router and/or computer. To confirm whether your Internet system has sufficient speeds, please visit from your personal computer.

    Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

Human achievement is at the heart of what we do.

We believe that with the right encouragement and support, people are capable of achieving amazing things.

We put our belief into action by ensuring individuals and businesses are well protected, and by going even further – making an impact in ways that go beyond an insurance policy.

Nearly 19,000 employees use their unique talents in careers that span a variety of disciplines – from developing the latest technology to creating and promoting our products to evaluating future financial risks.

We’re also committed to programs that drive education and support volunteerism, which put human beings first. We do it because it’s the right thing to do, and because when our customers, communities and employees succeed, we all do.

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