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FRIENDSHIP CENTER OF HELENA INC Residential Care Manager in HELENA, Montana

THE FRIENDSHIP CENTERPOSITION DESCRIPTIONTITLE: Residential Care ManagerDATE: October 2020POSITION SUMMARY: The Residential Care Manager is responsible for the TFCEmergency and Healthy Transitions shelter residential servicesincluding case management services for all residents.SUPERVISOR: Client Care Director/Operations ManagerPAY RANGE: $17-19 depending on experienceGENERAL SCHEDULE: This is an hourly, full time, 40/week positionTO APPLY: Email a cover letter, updated resume, and contact information for threeprofessional resumes to Gina Boesdorfer at gina.b@thefriendshipcenter.orgSPECIFIC DUTIES/MAJOR TASKS:1. Under the governance and guidance of the Executive Director and Client CareDirector/Operations Manager, the Residential Care Manager has responsibility,authority, and accountability for the quality and impact of TFC?s residential careprograms.2. Coordinate with the Shelter Manager regarding shelter rooms, donation distribution, andresidential needs.3. Develop and monitor resident?s goals and objectives, and provide crisis intervention,intensive case management and a broad range of advocacy services to victims ofdomestic and sexual violence residing in shelter.4. Review/evaluate victim?s requests for immediate off-site or in-house shelter.5. Assess and ensure residents safety and formulate safety plans for residents.6. Coordinate and staff with the Direct Services Team to decide on and provide financialand material assistance, and other necessary services to residents7. Provide information and referrals to community service providers.8. Assist residents in making relocation plans when necessary.9. Assist clients in securing permanent safe housing.10. Develops and/or coordinates specialized programs and presentations for clients residingin shelter.11. Report all suspected incidents of child abuse/neglect to CPS, and all suspectedincidents of abuse and/or exploitation of adults to APS.12. Document all services provided, maintaining accurate and detailed records and worklogs. Utilize web-based case management data base to document client enrollment andservices received.13. Cover the 24-hour crisis line on some weekends and evenings as necessary and serveas staff back-up for crisis line volunteer advocates on rotating evenings and weekends.14. Serve as a liaison, for residents, between Friendship Center and law enforcementagencies and facilitate crime interviews/reports with law enforcement representatives15. Be present with clients in court hearings, CPS meetings, etc.16. Manage residential facility access and security for residents17. Participate in social work staffing meetings (weekly or more frequently as needed).18. Represent TFC at community meeting groups as assigned by supervisor and work tomaintain and build community partnerships with those groups and other agencies in thecommunity.19. Attend specialized trainings as needed.20. Participate in hiring, evaluation, and staffing decisions for TFC staff as assigned bysupervisor.21. Provide back-up crisis case management and intervention services to victims ofdomestic and sexual violence when Direct Services Advocates are not available.22. Other duties and responsibilities as assigned (may include but are not limited to: grantwriting, program development/implementation, volunteer coordination, databasemanagement, group classes, website updating, etc.)QUALIFICATIONS1. BA or BS Degree ?or equivalent experience? in human services, psychology, socialwork, women?s studies, or other related fields and at least 1 year of experience as acrisis case manager.2. Training and/or experience in the family dynamics and effects of domestic violence onchildren and the parent/child relationship3. Ability to problem-solve, manage time and work independently under pressure4. Experience in staff supervision desired5. Ability to function as an effective member of a professional staff6. Ability to distinguish between enabling and empowering clients7. Positive attitude and professional demean