Job Information
Taco Bell Restaurant General Manager in Helena, Montana
" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."
DEPARTMENT/SUPERVISOR: Area Coach/ DO
JOB SCOPE:
Manage an MTB restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization
Total operational and financial responsibility for an individual unit
Directly perform hands-on work on an ongoing basis to train employees, respond to customer service needs, or otherwise role model appropriate behaviors in the restaurant
Managers provide overall leadership; recognize and motivate members of the team; coach and train the team for operational excellence. Builds and Aligns store team.
General Managers are expected to work 50 hours per week including peak periods
Manage a $500k - $3.0m restaurant with average daily transactions of 500-800
POSITIONS SUPERVISED: Assistant Manager(s), Shift Leader(s) and Restaurant Team Member(s)
JOB QUALIFICATIONS:
High School, College or University Degree Preferred
2-4 years supervisory experience in either a food service or retail environment, including Profit & Loss responsibility
Basic business math and accounting skills
Strong interpersonal and conflict resolution skills
Good oral/written communication skills
Strong analytical/decision-making skills
Basic personal computer literacy
CORE RESPONSIBILITIES:
Control day-to-day operations by scheduling labor, ordering food and supplies, fulfills all administrative functions and is key leader in developing the restaurant team
Manage 4-8 Assistants and Shift Leaders
Ensure Occupational Safety and Health Act, local health and safety codes, and company safety and security policy are met. Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
Control Profit & Loss (i.e., plan attainment) by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions, while growing sales
Build and Align a Team. Recruit, interview, and hire team members; perform reference checks, conduct performance appraisals, take discipline action, motivate and train, perform 1 on 1's every period with all members of their team
Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
Ensure food quality and 100% customer satisfaction by focusing on all CORE metrics
Ensure complete and timely execution of corporate & local marketing programs