Change Healthcare Senior Director, Strategic Partner Management in Helena, Montana
Senior Director, Global Partner ManagementOverview of Position
The Senior Director of Global Partner Management is responsible for overseeing partnerships between the Physician Revenue Cycle Management (RCM) Services business unit and suppliers of global services and technology. The Senior Director is responsible for negotiating agreements, implementing vendors and managing performance against contractual targets
This is a remote/telecommuter position.
What will be my duties and responsibilities in this job?
The Senior Director, with the support of a small team, will identify third-party services and technology suppliers based on business and operational requirements, negotiate performance-based contracts, oversee deployment and performance manage all partner organizations to defined financial, operational and customer outcomes.
The primary focus for the Senior Director will be management of the portfolio of global business process outsources (BPO) services providers, including negotiating performance-based contracts, designing scalable business processes and leading performance management of partner organizations.
The Senior Director is directly responsible for financial and operational targets for the major third-party supplier contracts and is responsible for communicating performance against these targets during the Monthly Operating Review (MOR) with Physician RCM Service leadership. The Senior Director reports directly to the Vice President of Operational Excellence.
What are the requirements needed for this position?
Experience managing vendors/suppliers in a high-performing technology or services business, including developing and implementing vendor strategy
Experience managing & building high performing teams
Experience managing the vendors/suppliers to performance metrics, client outcomes & operational outcomes
Strong negotiating skills to include experience developing: Contract Terms, Business Cases, and doing Financial Modeling
Management consulting experience
What other skills/experience would be helpful to have?
Healthcare experience would be helpful but not required
Business and financial acumen; ability to develop and articulate high-level business strategy to diverse audience of stakeholders and implement execution plan to realize financial and operational objectives
Data-driven; ability to use financial and operational data to prioritize, accelerate and improve decision-making
Structured problem solving approach; usage of project plans, standardized processes, etc. to clarify accountability and deliver target outcomes on schedule
Influence and negotiation; ability to gain consensus around an idea or course of action and anticipate the response or reaction of other multiple steps into the future
Self-awareness; strong understanding of personal strengths and opportunity areas and recognition of others’ perceptions of actions and behaviors
What are the working conditions and physical requirements of this job?
General office demandsHow much should I expect to travel?
Post COVID, this position may require up to 20% overnight travel. Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.
Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!
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Equal Opportunity/Affirmative Action Statement
Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.
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Change Healthcare is an equal opportunity employer. All qualified applicant will reveive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.