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Change Healthcare Senior Director, Strategic Partner Management in Helena, Montana

Senior Director, Global Partner ManagementOverview of Position

The Senior Director of Global Partner Management is responsible for overseeing partnerships between the Physician Revenue Cycle Management (RCM) Services business unit and suppliers of global services and technology. The Senior Director is responsible for negotiating agreements, implementing vendors and managing performance against contractual targets

This is a remote/telecommuter position.

What will be my duties and responsibilities in this job?

  • The Senior Director, with the support of a small team, will identify third-party services and technology suppliers based on business and operational requirements, negotiate performance-based contracts, oversee deployment and performance manage all partner organizations to defined financial, operational and customer outcomes.

  • The primary focus for the Senior Director will be management of the portfolio of global business process outsources (BPO) services providers, including negotiating performance-based contracts, designing scalable business processes and leading performance management of partner organizations.

  • The Senior Director is directly responsible for financial and operational targets for the major third-party supplier contracts and is responsible for communicating performance against these targets during the Monthly Operating Review (MOR) with Physician RCM Service leadership. The Senior Director reports directly to the Vice President of Operational Excellence.

What are the requirements needed for this position?

  • Experience managing vendors/suppliers in a high-performing technology or services business, including developing and implementing vendor strategy

  • Experience managing & building high performing teams

  • Experience managing the vendors/suppliers to performance metrics, client outcomes & operational outcomes

  • Strong negotiating skills to include experience developing: Contract Terms, Business Cases, and doing Financial Modeling

  • Management consulting experience

What other skills/experience would be helpful to have?

  • Healthcare experience would be helpful but not required

  • Business and financial acumen; ability to develop and articulate high-level business strategy to diverse audience of stakeholders and implement execution plan to realize financial and operational objectives

  • Data-driven; ability to use financial and operational data to prioritize, accelerate and improve decision-making

  • Structured problem solving approach; usage of project plans, standardized processes, etc. to clarify accountability and deliver target outcomes on schedule

  • Influence and negotiation; ability to gain consensus around an idea or course of action and anticipate the response or reaction of other multiple steps into the future

  • Self-awareness; strong understanding of personal strengths and opportunity areas and recognition of others’ perceptions of actions and behaviors

What are the working conditions and physical requirements of this job?

General office demandsHow much should I expect to travel?

Post COVID, this position may require up to 20% overnight travel. Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.


Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

COVID Mandate

As a federal contractor, Change Healthcare is adhering to the Executive Order which mandates vaccination. As such, we are requiring all U.S. new hires and employees to show proof of being fully vaccinated for COVID-19 or receive an approved accommodation by their date of hire, as a condition of employment.

As we continue to navigate the ever-changing COVID-19 pandemic, we remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. Proof of vaccination or accommodations requests will be collected once an offer is accepted with Change Healthcare. All accommodation requests will be carefully considered but are not guaranteed to be approved.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here to view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information ( .

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Change Healthcare is an equal opportunity employer. All qualified applicant will reveive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.