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Rocket Software, Inc. Senior Manager, Business Applications in Helena, Montana

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

The Senior Manager, Business Applications - Salesforce on the Global Business Applications team is responsible for managing a geographically distributed team of remote technical resources based across the United States and India, leading development of new features and functionality, enhancing application capabilities on Rocket’s critical back office systems and platforms, and day-to-day administration. Coordinates with the Director, Business Applications – Salesforce to determine goals for the technical team, and provides business and technical leadership for engineering, enhancing, and testing on the Salesforce platform.

Essential Duties and Responsibilities :

  • Leadership and Team Management:

  • Lead, mentor, and grow a team of Salesforce developers, administrators, and analysts.

  • Conduct regular one-on-ones and performance reviews and provide career development guidance.

  • Foster a collaborative team environment that encourages innovation and continuous learning.

  • Strategic Planning and Execution:

  • Develop and execute a strategic roadmap for Salesforce within the organization.

  • Collaborate with cross-functional teams to ensure Salesforce solutions meet business needs and align with company goals.

  • Stay updated with the latest Salesforce features and trends to inform strategic decisions.

  • Project Management:

  • Oversee multiple Salesforce projects, ensuring timely delivery and quality.

  • Manage resource allocation, budgeting, and scheduling for Salesforce projects.

  • Ensure adherence to best practices in project management and software development lifecycle.

  • Technical Oversight:

  • Provide technical leadership in Salesforce architecture, design, and development.

  • Ensure the team adheres to the best coding, testing, and deployment practices.

  • Oversee the integration of Salesforce with other systems and third-party services.

  • Quality Assurance and Risk Management:

  • Implement and oversee robust QA processes for all Salesforce deployments.

  • Monitor system performance and security, ensuring high availability and compliance.

  • Manage risks and issue resolution in a timely and effective manner.

  • Stakeholder engagement

  • Act as a key liaison between the IT department and business units.

  • Analyze business requirements and translate them into technical solutions.

  • Communicate project status and escalate issues to stakeholders as needed.

Qualifications:

  • 6+ years of experience providing leadership for Salesforce development teams.

  • 5+ years of software engineering / application development experience.

  • Minimum 2 years’ experience developing in Salesforce in Apex / Visualforce / Lightning.

  • Proven expertise in Salesforce CRM, including Sales Cloud, Service Cloud, and Experience Cloud, Einstein Analytics, etc.

  • Strong understanding of Salesforce best practices, design patterns, and limits

  • Salesforce certifications in the development, administrator, and/or architect tracks preferred.

  • Strong leadership, decision-making, relationship management, conflict resolution, and problem-solving skills

  • Demonstrated success in establishing, managing, and maintaining effective working relationships with all levels of employees.

  • Good understanding of agile methodologies, such as Scrum or Kanban.

  • Critical thinking, strong analytical skills, and problem-solving ability

  • Strong verbal and written communication skills.

  • Team oriented, collaborative, accountable and dependable.

Information Security:

Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

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The base salary range for this role is $139,799.00 - $174,749.00 /year. Exact compensation may vary based on skills, experience, and location.

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What Rocket Software can offer you in USA:

Extensive paid time off programs (paid holidays, sick, and unlimited vacation time)

Healthcare coverage options to fit you (and your family’s) needs

Retirement savings, with matching contributions by Rocket Software

Life and disability coverage

Leadership and skills training opportunities

Two paid work days for off-site training

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Thousands of companies around the world depend on Rocket to solve their most challenging business problems by helping them run their critical infrastructure, business processes, and data, as well as extending the value of these assets to take advantage of cloud and mobile computing, advanced analytics, and other future innovations. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands interact with every day. At Rocket, software has always been about people—not just ones and zeroes. We’re people solving problems for other people, and we strive to treat our customers, partners, and fellow Rocketeers with humanity. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts with 31 offices around the world.

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