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Change Healthcare Senior Site Reliability Engineer in Helena, Montana

Senior Site Reliability Engineer

Overview of PositionWe are seeking a Senior Service Reliability Engineer who will be responsible for improving and maintaining a software development, test and live infrastructure and services. The ideal candidate will be self-motivated, articulate, have experience with Linux and other *NIX derivatives, and is comfortable working in a fast-paced software development environment. Your primary mission as a SRE engineer is working closely with the Development, Technical Operations, Quality Assurance, and Product Management teams, to ensure the uptime and performance of Change Healthcare platforms.

What will be my duties and responsibilities in this job?

  • Support Change Healthcare Big Data platform, a mission critical, platform in production and development environments for collecting, storing, processing, and analyzing of terabytes of datasets

  • Identify and drive improvements in infrastructure and system reliability, performance, monitoring, and overall stability of the platform

  • Capacity planning and demand forecasting to meet systems demand, identifying performance bottlenecks and devising tuning improvements

  • Build tools and automation that eliminate repetitive tasks and prevent incident occurrence

  • Create and maintain operational runbooks and documentation

  • Participate in 24x7 operational support and on-call rotation shifts

What are the requirements needed for this position?

  • B.S. in Computer Science or equivalent experience

  • Minimum of 5 years of production applications and systems support and at least 2 years as DataOps

  • Proficiency working with Amazon Web Services (AWS) like EMR, Glue, Lambda, EC2, EBS, ELB, S3, Route 53, RDS, Redshift in a highly available and scalable production environment

  • Experience with Big Data open source technologies (Hadoop, Scala, Spark, Kafka, Hadoop, Hbase, Zookeeper, Oozie)

  • Experience with SQL (MySQL, PostgreSQL)

  • Experience with continuous integration and deployment automation tools such as Jenkins, Rundeck, AWS CloudFormation, Terraform

  • Experience supporting, analyzing and troubleshooting large-scale distributed mission critical systems

  • Systematic problem-solving approach and strong sense of ownership to drive problems to resolution

  • Strong knowledge of Linux systems administration and architecture

  • Experience with configuring, managing and supporting AWS environments

  • Network knowledge (TCP/IP, UDP, DNS, Load balancing) and prior network administration experience is a plus

  • Scripting experience with Shell, Python or Ruby

  • Experience documenting processes, systems, environments and runbook procedures

  • Experience with source control tools such as GIT/GitHub/GitLab

What are the working conditions and physical requirements of this job?

General office demands


Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

COVID Mandate

As a federal contractor, Change Healthcare is adhering to the Executive Order which mandates vaccination. As such, we are requiring all U.S. new hires and employees to show proof of being fully vaccinated for COVID-19 or receive an approved accommodation by their date of hire, as a condition of employment.

As we continue to navigate the ever-changing COVID-19 pandemic, we remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. Proof of vaccination or accommodations requests will be collected once an offer is accepted with Change Healthcare. All accommodation requests will be carefully considered but are not guaranteed to be approved.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here to view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information ( .

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Change Healthcare is an equal opportunity employer. All qualified applicant will reveive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.