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State of Montana ServiceNow Administrator - Hybrid (66982) in Helena, Montana

Why live in Helena, Montana? · Helena is surrounded by rolling hills and lofty mountains and is tucked below the Continental Divide. · It is a relatively quiet place to call home where small-town living collides with outdoor adventure. · Helena has a rich history and was originally founded as a gold camp during the Montana gold rush. · Learn more about moving to and/or living in Helena, Montanahere.* /In this position you will be afforded the opportunity to telework, however there will be required weekly in-office day(s) in Helena. Specific c//onditions will be outlined as part of the job offer and must adhere to state policy./ *Why should you keep reading and consider working here? We know you have other work options, but we ask you to consider working with us at the State of Montana Department of Administration in theState Information Technology Services Division (SITSD). Our mission to provide shared IT services to support the needs of the state and citizens of Montana. We offer an innovative and collaborative work environment where employees are valued and supported. In addition, our employees have the opportunity to be involved in some of the most exciting and innovative IT projects and initiatives in development within Montana state government. * * What is this career opportunity? Do you want to be part of an exciting new challenge to modernize state government and gain business efficiencies across agencies? We are seeking a technically-skilled individual with a passion to learn and solve problems to join our enterprise digital service management team as an Application Engineer. You would be responsible for developing and promoting ServiceNow to enable state agencies to build digital workflows and forms in a user-friendly (low code/no code) technology to speed digital transformation.If you have strong technical skills with exposure to programming language (preferably JavaScript) but fall a little short of the education or experience required below, we may consider a training assignment to help develop your career. This is a unique opportunity to become a forerunner of change to better serve Montanans across the state with digital technology. What are we looking for?__ * * Education and Experience: * Associates degree in Computer Science or a related field, and * Two years’ experience as an IT professional * Alternate combinations of education and experience will be considered on a case-by-case basis. * * Competencies: /Knowledge of:/// * The theory and practices of administering industry standard COTS solutions like ServiceNow * JavaScript * DevOps Methodology * Database theory / / /Ability to:/// * Develop and manage technical governance around developed application * Support Enterprise Initiatives and adoption * Provide excellent and timely customer service * Explain technical issues to non-technical people * Rapidly shift between ongoing project work and day to day support requests * Develop IT workflow solutions to improve business efficiency Does this sound like you? Please tell us how and why by submitting yourresume and cover letter. /(Please Note: You do not need to complete the “work experience” or the “education & certifications” portion of the application process in our recruiting system. You only need to upload the requested documentation.)/ What can you expect from us in return for your hard work? Ø Lookhereto see the additional benefits! They include: o Work/life Balance o Health Coverage o Retirement plans o Paid Vacation and Sick Leave and Holidays o And more… Ø Public Service Loan Forgiveness (PSLF) –Employmentwith the State of Montana may qualify you to receive student loan forgiveness under the PSLF. * * Other important information to be aware of. * This position requires the successful completion of a criminal background check. * Only online applications are accepted. By applying online, you are able to receive updates and monitor the status of your application.* Title: *ServiceNow Administrator - Hybrid (66982) Location: Helena Requisition ID: 24141882