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Oracle Site Reliability Engineer in Helena, Montana

Job Description

Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc.

As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs.

Duties and tasks are varied and complex needing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel. BS or MS degree or equivalent experience relevant to functional area. 4 years of software engineering or related experience.

If you are a Colorado resident, Please Contact us or Email us at to receive compensation and benefits information for this role. Please include this Job ID: 166507 in the subject line of the email.


Who We Are:

The Oracle State & Local Global Business Unit (SLGBU) is a brand-new organization that is in the process of designing & developing a suite of SaaS applications for the state & local government markets using cutting edge technologies. These are exciting times in our space - we are growing fast, still at an early stage, and working on ambitious new initiatives.

Do you want to design, build and run innovative SaaS services that will transform the Public Safety industry and have the potential to save lives? Come join us on this critical mission!

Who You Are:

As a Site Reliability Engineer (SRE), within the Public Safety SaaS team, you will assist in designing building and operating a highly distributed SaaS service with extremely high availability and scalability requirements. You will work as a member of our cross-discipline service development team. You will work in concert with developers to evolve systems/products for better scalability, reliability and enable developer velocity. You will be responsible to ensure our services and systems are designed and build from the start with reliability, scalability and observability as a critical feature. You will also author and maintain operational run books to help reduce mean Time of Incidents (TOI), and be responsible for managing and triaging operational tickets pertaining to the data platform services. Emphasis on driving prioritization and execution of work based on business impact is a must.

  • Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services.

  • Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence.

  • Develop designs, architectures, standards, and methods for large-scale distributed systems.

  • Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning.

  • Work as a member of the development team and share full stack ownership of a collection of services and/or technology area. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services.

  • Articulate technical characteristics of services and technology areas and guide development teams to engineer and add capabilities to internal Oracle services.

  • Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs).

  • Utilize a deep understanding of service topology and the dependencies required to troubleshoot issues and define mitigations.

  • Understand and explain the effect of product architecture decisions on distributed systems.

  • Serve as part of a 24x7 On Call rotation in support of the Public Safety SaaS Suite

  • Professional curiosity and a desire to a develop deep understanding of services and technologies.

Mandatory Qualifications:

  • Bachelor’s or Master’s degree in Computer Science or equivalent related field experience

  • Experience with Java, Python, or C++ including Object Oriented programming

  • Experience working with fault tolerant, highly available, high throughput, distributed, scalable systems

  • Experience with Monitoring and Observability technologies like Prometheus, Grafana, Fluentd, Elasticsearch, Kibana or equivalent

  • Aptitude to be a good team player and the desire to learn and implement new Cloud technologies as needed

  • Excellent organizational, verbal, and written communication skills

Preferred Qualifications:

  • 5+ years of experience in two or more of the following

  • Software development / operations

  • Developing/operating large scale distributed services / applications

  • System Administration including Linux internals, TCP/IP, DNS, Load balancing technologies

  • Container administration and development utilizing Kubernetes, Docker, Mesos, or similar

  • Infrastructure automation through Terraform, Chef, Ansible, Puppet or similar

  • Big Data Infrastructure including Hadoop, Spark, NoSQL, Object Storage, or similar

  • Experience with TCP/IP and socket programming

  • Knowledge of cloud compute technologies, network monitoring, data processing and analytics

  • Experience with CI/CD pipelines including VCS (git)

About Us

Diversity and Inclusion:

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. .

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.


Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer