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Salesforce.com, Inc Software Engineering Architect (Change Management Engineering) in Helena, Montana

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Products and Technology

Job Details

Software Engineering Architect/Principle Architect(Change Management Engineering)

We are looking for a technical expert and leader with vision in the Change Management Engineering organization to join the team. You will be working with exceptional peers across the organization to influence and impact engineering roadmaps and architect a scalable system that impacts all of salesforce. Trust is our #1 value and you will be on a mission to see your impact with our customers.

Team Overview

Salesforce’s Change and Release team is responsible for the continuous delivery, release, change management impacting availability of Salesforce’s applications to customers supporting multibillion dollar businesses. We are a collaborative, fast-moving engineering group, thriving in a diverse culture of rapid delivery, scale, and innovation. Our top priority is to ensure a great customer experience, exceptional quality, and highest availability as we release a constant flow of change across our products and infrastructure. As part of our team, we are building scalable systems, redefining our change management systems and processes that drives our company growth. We are impacting development experience, change control and best practices so we find issues before our customers do !

Role Overview

You will work closely in a cross functional team across engineering and architect a scalable system that includes monitoring, auditing and change control enforcement. This positions require deep excellent technical skills and outstanding analytical and influencing skills paired with great business insight. You will architect and develop components that extract signals, drive analytics and allow us to gain insights on our global change management journey.

In order to be successful in this role, you will have the ability to influence at all levels, drive an engineering vision, be hands on, work across teams, create clarity from ambiguity, synthesize technical details quickly, create and execute on vision, add value through collaborating. You will possess a strong attention to detail, and engineering leadership mindset, a reputation as someone who focuses on the customer, brings simplified solutions to complex problems in a technical environment, and does what they say they will do. You must be comfortable operating in a fluid, agile, and team-oriented environment; and working cross functionally across the organization.

Responsibilities/Duties

  • Oversees and drives the end-to-end architecture

  • Determines overall architectural principles, frameworks, and standards

  • Designs solutions that are enterprise scalable and maintainable

  • Drive strategic technology initiatives, working with Product Managers, other Architects,, Engineers,, SME's and the broader Salesforce organization

  • Works in a consultative fashion to improve communication, collaboration and alignment amongst teams inside and outside of the organization.

  • Analyzes and provides feedback on product strategy

  • Provides input into long-range product requirements, best practices, and operational guidelines, with focus on continuous improvement of platform reliability and serviceability

  • Drives research, case studies, and prototypes on leading edge technologies and how they can be leveraged

  • Ensures that we are continuously raising our standard of engineering excellence

Skills and Experience:

  • Mastery in multiple programming languages and platforms(Java,Golang,Python or similar)

  • More than 15 years of software development experience

  • Ability to independently design and deliver large complex projects

  • Experience with Agile development methodology (e.g., Scrum)

  • Ability to work with other architects, principal architects, and Chief Technology Officers to shape the architectural vision and roadmap for the organization.

  • Ability to work cross functionally with other engineering teams

Some of the things you’ll be doing include …

  • Oversees and drive the end-to-end architecture of the product and systems governing our change management systems. This may include building new tools, modifying existing capability or influencing teams to build new capabilities fitting into our overall architecture

  • Determines overall architectural principles, frameworks, and standards

  • Designs solutions that are enterprise scalable and maintainable

  • Drive alignment to and execution of critical cross-functional customer-focused availability programs as required by the leadership team.

Who you are…

Strategic leadership: Create a vision for the product and execute on that vision and lead a team of engineers, product managers and program leads

Partnering: Partner with the leadership to identify, maintain and present insightful periodic summaries of key project updates to the leadership team to drive timely decision making.

Influencer: Ability to influence, and work effectively with all levels of an organization.

Organized: Ability to manage/juggle multiple priorities without loss of efficiency.

Experienced: 15+ years of professional engineering leadership experience with a focus on building engineering capability driving a scalable system that provides monitoring, enforcement and auditing of controls

Adaptable: Comfortable bending between the tactical and strategic.

Minimum Requirements

  • Solid experience working cross functionally with architecting systems that truly scale in a distributed systems environment- we need to build monitoring, implementation of controls in our cycle and audit. Strong track record of building analytics, signals and leveraging machine learning for continuous improvement and distributed systems

  • Experience leading cross functional teams with 15+ years developing and architecting large scale distributed systems

  • Prior experience in any of the following languages: Java, C++, C, C#, Ruby, Go, Scala, Python, Bash, ChefIn-depth understanding of OOP, design patterns, data structures, algorithms, distributed systems and concurrency

  • Experience with Agile Development Methodologies and Test-Driven Development

  • Strong knowledge of the SaaS business model and its product development lifecycle and proven experience in building cloud solutions at scale(AWS,GCP or similar)

  • Excellent analytical and problem solving skills with a history of hands-on, detail orientation. Looking for someone who is not afraid to “dig deep” and be hands on.

  • Ability to establish credibility and rapport with engineering leaders, technical and non-technical team members alike.

  • Outstanding organizational, communication, and relationship building skills conducive to driving consensus; able to work well in a cross-functional, matrix management environment.

  • Strong organizational, project management and communication skills and experience talking to senior leaders in the organization . Ability to successfully partner with all functions across the entire company.

  • Experience in a Linux/UNIX data center environment

  • MS in Computer Science or related field, or BS in Computer Science plus relevant job-related experience

Preferred Requirements

  • Familiar with Service Ownership, Performance and DevOps best practices

  • Have built correlation systems that combine multiple data points, leveraged machine learning or created a regression test system that identifies issues ahead of time driving quality. Has either been part of a team implementing a change control system including the data model, systems that help monitor change through development to deployment

  • Has architected and build change management systems or products

  • Experience with technologies such as HBase, Phoenix,Kafka, HDFS, Hadoop, Cassandra, Zookeeper, OpenTSDB, Logstash, ElasticSearch, Splunk, Puppet, Spinnaker. Experience using SQL and/or NoSQL datastores e.g. Oracle, Microsoft SQL Server or similar, CI/CD experience with Jenkins

For Colorado-based roles: Minimum annual salary of $158,000. You may also be offered a bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/

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Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com (http://salesfore.com/) or Salesforce.org .

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