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TTEC Staff Writer - Remote in Helena, Montana

Job listing – Staff Writer, TTEC Marketing

TTEC is seeking a Staff Writer to join our Marketing department, focusing on editorial and content marketing projects. The ideal candidate will be a seasoned writer and editor familiar with the business world who can weave a great story from executive interviews, industry research, and sales material.

What we’re looking for

As a Staff Writer you’ll help craft the voice of TTEC, a customer engagement company working in a disruptive industry. The convergence of technology and customer expectations means that traditional businesses are looking for experts and thought leadership about the future of customer interactions. That’s where you come in.

We’re looking for a versatile, detail-oriented writer with a positive attitude and a sense of humor. Someone who isn’t afraid of deadlines or multiple projects, who can craft a story in a variety of formats.

The job is based in Stamford, CT; Englewood, CO or virtual

What you’ll be doing

  • Work with senior executives to write blogs, infographics, and other content about customer experience trends and topics

  • Write case studies, e-books, and other content marketing products

  • Report and write for the Customer Strategist Journal quarterly magazine

  • Assist with production and editing activities

  • Assist in marketing research and thought leadership development for strategic marketing initiatives

Skills you’ll need

  • 5 years as reporter, writer or content producer, business reporting experience preferred

  • Familiarity with corporate content marketing activities

  • Familiarity with the customer experience discipline (CX, CRM)

  • Ability to work independently and manage projects with minimal oversight

  • Intellectual curiosity and comfort working with a collaborative team in a fast paced, agile environment

  • Experience working in financial services, healthcare, public sector, communications, travel, or retail industries a plus

  • Asana experience a plus

Compensation and Benefits

The anticipated starting salary range for individuals expressing interest in this position is $55,000 - $60,000 USD. This position is eligible to participate in an annual incentive program.

Benefits available to eligible employees include the following

  • Medical, dental, and vision

  • Tax-advantaged health care accounts

  • Financial and income protection benefits

  • Paid time off (PTO) and wellness time off

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.

Notice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC , and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC.


Job: Marketing

Title: Staff Writer - Remote

Location: CO-Englewood

Requisition ID: 03E6U