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EFI Strategic Deal Desk Lead - Packaging in Helena, Montana

Strategic Deal Desk Lead - Packaging

Location USA - Telecommuter

Tracking # 7815

# of Openings 1

Apply Now (https://phe.tbe.taleo.net/phe03/ats/careers/v2/applyRequisition?org=EFI&cws=43&rid=7815)

eProductivity Software (ePS), headquartered in Pittsburgh, PA ,  is a leading global provider of industry-specific business and production software technology for the packaging and print industries. eProductivity's integrated and automated software offerings and point solutions are designed to enable revenue growth and drive operating and production efficiencies. With several offices worldwide and over thirty years dedicated to delivering best-in-class technology to the packaging and printing industries, it is our deeply held philosophy that eProductivity Software succeeds when our customers thrive.

Position Overview:

The Strategic Deal Desk Lead (Packaging) will deliver both software and services deal review, PO generation, analysis and structure guidance to the Sales team with the mission to meet customer requirements and ePS’ sales revenue goals. This role will also maintain product price books, as well as the business unit pricing tool. Additionally, this role will facilitate significant functions of Sales Compensation. This position will be based out of our Pittsburgh, PA office.

What you will do:

  • Support sales and customers via contract creation, and license transfer agreements.

  • Serve as the escalation focal point for the Regional and Global Deal Desk team for all complex deals as well as back up when required.

  • Monitors the Sales Support case queue, consistently maintaining case SLAs

  • Partners with Field Sales to accelerate quoting process through operational efficiencies

  • Monitors deal review calls throughout the quarter and end of period cycle to provide general assistance and advice on common deal questions

  • Structure and own approval process for all deals, including complex and highly visible enterprise sales transactions to meet customers’ critical business requirements while reducing sales cycles and adhering to ePS’ operational policies and accounting practices.

  • Advise the Sales team on deal structure and quoting, including guidance on alternative contract options, and/or value propositioning to help drive deal closure.

  • Manage product and services price book and the Pricing Tool (Excel) – legal + commercial language, functionality, data integrity.

  • Support Sales Organization in all sales compensation related matters.

  • Generate reports and commission data to cross-functional teams, along with booking data analysis as requested

  • Support our Channel business with contracts, partner communications, pricing, quotes, commissions, SPIFs and global promotions as well as various other sales operations services required for on-boarding, training and continued development in working with ePS.

  • Provide backup to the Sales Enablement (SFDC) support team, as required

  • Mentor and guide other Strategic Deal Desk Specialists and support staff, as needed

Position Requirements:

  • Possess a Bachelor’s degree in business, finance or related field.

  • Have 3-5 years of experience as a financial analyst, sales operations specialist (deal desk specifically), and experience supporting a complex Sales organization.

  • Demonstrated familiarity with the Enterprise SaaS/B2B Industry - Deal Desk, Order Management, Finance Operations, Sales Operations or Pricing experience preferred

  • Demonstrated ability to partner with GTM Teams and other cross-functional departments

  • Knowledge of software + equipment business in a global enterprise.

  • General business knowledge, e.g. accounting + tax + legal + IT systems, that can be applied situationally

  • Basic understanding of revenue recognition rules

  • Highly organized, customer-focused, innovative and strong attention to details

  • Excellent communicator, self-aware, transparent, professional, and open to feedback

  • Ability to multitask and prioritize at times of high volume, schedule flexibility during End of Month, End or Quarter

  • Ability to prioritize and effectively manage distractions

  • Strong quantitative skills and highly proficient in Salesforce.com

  • Have high emotional IQ (‘EQ’) and ability to maintain poise under pressure.

  • Possess excellent skills in oral and written communication as well as documenting business justifications

  • Possess change management skills and experience with a rapidly changing business environment and ongoing operational improvements.

  • Possess strong analytical, accounting, and advanced Excel skills.

  • Previous experience with Salesforce.com (Lightning) in navigation, report generation, and report building needed

Benefits & Perks

  • 401 (k) savings plan

  • Growth Development: Tuition reimbursement

  • Group life & AD&D, Short & Long Term, EAP

  • Paid Holidays and Unlimited PTO Plan

  • Flexible Hybrid Work schedules

  • Medical, Dental & Vision benefit plan options

Equal Opportunity & Disability Accessibility Statement

eProductivity Software is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination. EEO is the Law: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)

eProductivity Software is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 650-357-2777 or via email attalentacquisition.mailbox@efi.com . eProductivity Software will make determinations on such requests for accommodation or assistance on a case-by-case basis.

Pay Transparency Nondiscrimination Provision

eProductivity Software will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

Equal Opportunity & Disability Accessibility Statement

EFI is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination. EEO is the Law: http://www.eeoc.gov/employers/upload/posterscreenreader_optimized.pdf

EFI is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 650-357-2777 or via email attalentacquisition.mailbox@efi.com. EFI will make determinations on such requests for accommodation or assistance on a case-by-case basis.

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