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Guidehouse Utilities Change Management Lead-Cross Practice Solutions in Helena, Montana

Overview

Guidehouse is a leading global provider of consulting services to the public and commercial markets with broad capabilities in management, technology, and risk consulting. We help clients address their toughest challenges and navigate significant regulatory pressures with a focus on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that prepare our clients for future growth and success. The company has more than 10,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies. For more information, please visit: www.guidehouse.com.

Responsibilities

A Change Management Lead plays a key role in ensuring transformational projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage. The main focus of this Change Management Lead will be to provide change management support on Guidehouse engagements with energy providers where clients undertake transformational changes to their business processes, the underpinning technology, job roles and organizational structures. The primary responsibility of the Change Management Lead will be to work closely with clients on developing and implementing change management strategies and plans that enable user adoption, maximize usage while minimizing resistance. Ultimately, the change management lead will be expected to drive faster end user adoption, higher utilization of and proficiency with the changes that impact client resources.

The Change Management Lead may also provide direct support and coaching to all levels of client’s organization managers and supervisors as they help their direct reports through transitions. The change management lead will also support Guidehouse project teams in integrating change management activities into their project plans. This role will also include responsibility for change management capability continuous improvement and resource development within the ES&I.

Key Responsibilities:

  • Apply Guidehouse change management methodology, processes, and tools to create a change strategy to support adoption of the changes required by a project, program, or initiative.

  • Lead the design, development, delivery, and management of stakeholder communications.

  • Conduct impact analyses, assess change readiness and identify key stakeholders.

  • Evaluate and ensure end user readiness

  • Define and measure success metrics and monitor change progress

  • Complete change management assessments

  • Identify, analyze, and prepare risk mitigation tactics

  • Identify and manage anticipated resistance

  • Develop/lead development of change management deliverables as defined by Guidehouse change management methodology (change management lead is expected to

  • Support and engage senior client leaders

  • Coach client managers and supervisors

  • Support organizational design and (re)definition of roles and responsibilities

  • Integrate change management activities into project plan

  • Evaluate and ensure user readiness

  • Manage stakeholders

  • Support change management at the organizational level

  • Support ES&I business development efforts, client proposals

  • Develop and mentor junior consultants

Qualifications

  • Bachelor’s Degree

  • 10+ years of relevant experience

  • Experience and knowledge of change management principles, methodologies and tools

  • Exceptional communication skills, both written and verbal

  • Excellent active listening skills

  • Ability to clearly articulate messages to a variety of audiences

  • Ability to establish and maintain strong client relationships

  • Ability to influence others and move toward a common vision or goal

  • Flexible and adaptable; able to work in ambiguous situations

  • Problem solving and root cause identification skills

  • Able to work effectively at all levels in an organization

  • Familiarity with project management approaches, tools and phases of the project lifecycle

  • Experience with large-scale organizational change efforts

  • Experience with leading teams and project management

  • No sponsorship is available for this position

  • Ability to travel as needed

Preferred Qualifications

In addition to the above listed:

  • Master's degree

  • Change management certification or designation, e.g., Prosci

Additional Requirements

  • The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.

  • The salary range for this role is $105,000 USD to 157,500 USD depending on qualifications and experience

Disclaimer

About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Rewards and Benefits

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance

  • Personal and Family Sick Time & Company Paid Holidays

  • Position may be eligible for a discretionary variable incentive bonus

  • Parental Leave and Adoption Assistance

  • 401(k) Retirement Plan

  • Basic Life & Supplemental Life

  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

  • Short-Term & Long-Term Disability

  • Tuition Reimbursement, Personal Development & Learning Opportunities

  • Skills Development & Certifications

  • Employee Referral Program

  • Corporate Sponsored Events & Community Outreach

  • Emergency Back-Up Childcare Program

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