Western Montana Mental Health Center Administrative Assistant (PACT) in Kalispell, Montana
Responsible for organizing, coordinating and monitoring all non-clinical operations of PACT under the direction of the team leader; providing receptionist activities including triaging calls, coordination of communication between team and clients, deescalating situations with clients who have increases of symptomatology, and assisting clients, their families and agencies to get answers to questions; maintaining accounting and budget records for client and program expenditures; and operating and coordinating the management of information system.
Essential Job Responsibilities: Prepare the monthly staff work schedule and recommend and revise policies and procedure pertaining to these schedules. Maintain and review with the team leader the unit budget for operation of the PACT facility and assure that all purchases of supplies and equipment remain with that budget. Order and maintain unit supplies, equipment, and furniture; arrange for repair of office furniture and equipment. Record admissions and discharges to provide a source of information for statistical reports. Maintain PACT client charts, set-up charts for newly admitted clients; file materials in charts and files to assure current, accurate information is available; monitor PACT clinical charts in coordination with team leader.
Qualifications: Knowledge of AS400, Quicken for bookkeeping, general computer knowledge, phone etiquette, ability to work with disabled clients. Ability to communicate well verbally and in written form.
Education & Experience: High School diploma, and experience in the field of billing, time management, working in a team setting and independently.