Montana Jobs

JOB TITLE: Program Specialist IIDEPARTMENT: Continuing EducationPAY GRADE: 34PAY RANGE: $16.50 - $18.00 per hour depending on experience, full-time, benefit eligible. SCHEDULE: Full-time, 40 hours per week, works Monday through Friday, 8a to 5p.Generous Benefits include:Health/Vision, Dental, Life/ADD & Long-term Disability Insurance: Generous Employer contribution toward the cost of these benefitsVacation Leave: Earn up to 15 days per yearSick Leave: Earn up to 12 days per yearHoliday Leave: 12 per yearRetirement: Participates in MT Public Employees Retirement System; AND Employer match up to 7% for 403(b)Tuition Waiver: Employee plus up-to-two legal dependentsFLSA: Non-ExemptCLOSING DATE:Open Until Filled effective 4/10/2024.SUMMARYThis position provides quality and professional customer service and information regarding Continuing Education. ESSENTIAL DUTIESServes as the primary resource contact for Continuing Education and one of campus’ primary points of contact for students, faculty, staff, and community member; registers students for classes, monitors enrollments; responds to and resolves related questions, problems and general inquiries with quality customer service skills.Conveys positive and welcoming messaging, and efficient and accurate responses to ensure excellent customer service standards.Performs accurate data input into registration system to establish and update registration and student records; maintains electronic files and reports; updates information according to policy and procedures.Provides program support for continuing education areas and staff.Works closely and cooperatively with instructors regarding enrollment, rosters, evaluations, class needs, online educational programs, and other related services; prepares reports.Assists with public relations activities, mailings, student recruitment and retention and public outreach; assists with planning and production of semester schedules and creating schedule in student management systemPrepares invoices, facilitates accounts receivable, and ensures accurate transmittal of fees and tuition.Administers Ed-2-Go registration, accounts payable and receivable.Ensures work area is safe, properly maintained, organized and clean.Participates actively and with initiative in continuous improvement efforts to provide efficient and quality services.Creates and maintains a collaborative and collegial environment with colleagues and maintains effective working relationships.Establishes and initiates effective and timely communications for department and supervisor to assure sharing of interdepartmental information.Works closely and cooperatively with campus departments and related agencies on programmatic, financial, and compliance matters.Cross trains to perform other departmental and team functions; backfills as necessary.Performs other related duties as assigned.Reports to Director of Continuing Education.MINIMUM QUALIFICATIONSHigh School degree or equivalent AND one year of related experiencePREFERRED QUALIFICATIONSWork experience in an educational environment.Knowledge and experience with student or client resource management software.KNOWLEDGE, SKILLS, AND ABILITIESWorking knowledge, skill, and ability to operate computer applications and student management information systems.Skill in taking initiative, being proactive, critical thinking, problem analysis and resolution.Ability to work independently.Demonstrated professional communication, diplomacy, customer service, and interpersonal skills.Demonstrated ability to multi-task and perform administrative tasks effectively with frequent interruptions.Working knowledge of general office practices and procedures.Ability and willingness to serve as a representative for the College by interacting appropriately with the public, students, and community.Ability to work within policies and procedures of FVCC.Ability to maintain effective and positive professional relationships.Ability to follow and issue directions. Ability to work effectively with people from a variety of culturally diverse backgrounds.Ability to maintain regular and acceptable attendance levels.Ability to maintain a high level of confidentiality.Ability to pass a criminal background check.Ability to respond in the event of an emergency.This is a Medium Duty job, according to the Selected Characteristics of Occupations Defined in the Revised Dictionary of Occupational Titles, U.S. Department of Labor and Industry. Medium Duty involves exertion of 20-50 pounds of force occasionally, and/or 10-25 pounds frequently, and/or up to 10 pounds continuously to move objects.APPLICATION PROCEDURE:To be considered for this position, applicants must apply online at www.fvcc.edu/jobs; paper submission of applications or resume materials are not accepted. FVCC does not retain application materials for future consideration.Additionally, applicants are required to submit the following documents by uploading them to the online application (NOTE: FVCC's applicant tracking system will time-out after 45 minutes of inactivity. Please have your documents ready to upload before you click the Apply button.) :Letter of application indicating how you meet the minimum qualifications and detail your work experience as it relates to the position's Knowledge, Skills and Abilities, ANDA current, comprehensive resume, ANDUnofficial transcripts for ALL degrees held - if more than one transcript, combine and upload as one document. (As a condition of employment, the successful candidate will submit official transcripts for all degrees held to FVCC HR prior to hiring. Only transcripts from accredited institutions will be accepted.)Three professional references, with complete contact information, must be provided on the application form. Professional references must be individuals most familiar with applicant's work experience, skills, work behaviors, and supervisory experience. Do not list family and friends for professional references.EQUAL EMPLOYMENT OPPORTUNITY AND AFFIRMATIVE ACTION: FVCC is an equal opportunity employer and affirmative action organization. It is FVCC's policy that all individuals are entitled to equal employment opportunities regardless of race, color, religion, creed, political ideas, sex, gender identity, sexual orientation, age, marital status, veteran’s status, service in the uniformed services as defined by state and federal law, physical or mental disability, national origin or ancestry except as authorized by law. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs, as required by federal and state laws. EMPLOYMENT VERIFICATIONS, REFERENCE CHECKS, AND CRIMINAL BACKGROUND CHECKS: Prior to any offers of employment, FVCC conducts thorough employment verifications and reference checks and may contact organizations and individuals not listed on an applicant's application or resume. Additionally, FVCC conducts post-offer criminal background checks. FVCC BOARD POLICY: The FVCC Board Policy Manual is available to review at: https://www.fvcc.edu/about/board-administration/board-of-trustees/board-policies.REASONABLE ACCOMMODATIONS FOR PERSONS WITH DISABILITIES: FVCC provides reasonable accommodations upon request to qualified individuals with disabilities during all phases of employment including the application and selection process. No applicant will be penalized as a result of such a request.VETERANS' PREFERENCE ACT: Preference applies in hiring and provides a uniform method by which special consideration is given to qualified Veterans. Veterans’ Preference laws do not, however, guarantee Veterans a job, nor do they give Veterans’ preference in internal actions such as promotion, transfer, reassignment, and reinstatement. I understand that applying for a preference is voluntary and that all information related to a preference is confidential and used only during the hiring process; the information will be maintained in a separate confidential file. To claim Veterans' Preference, you must complete the Veterans' Preference Form (form is available at: https://www.opm.gov/forms/pdf_fill/SF15.pdf) and email it along with document(s) that verify your eligibility for employment preference to Jobs@fvcc.edu. Claims for Veterans' preference must be received by Human Resources prior to position closing date. WINDFALL ELIMINATION PROVISION: Based on the Windfall Elimination Provision, I understand my employment may not be covered by Social Security. To learn more about the Windfall Elimination Provision click https://www.ssa.gov/pubs/EN-05-10045.pdf.AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.EEO/AA​

Montana Jobs