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Flathead Valley Community College Manager, Bookstore in Kalispell, Montana

JOB TITLE: Manager, BookstoreDEPARTMENT: Administration and FinanceEMPLOYMENT TYPE: Professional, Exempt, Full-time, 12 months, Benefits-Eligible.SALARY: $42,000 - $50,000 Annually, Depending on Education and Experience.Generous Benefits include: Health/Vision, Dental, Life/ADD & Long-term Disability Insurance: Generous Employer contribution toward the cost of these benefit premiumsVacation Leave: Earn up to 15 days per yearSick Leave: Earn up to 12 days per yearHoliday Leave: 12 per yearRetirement: Participates in MT Public Employees Retirement System; AND Employer match up to 7% for 403(b)Tuition Waiver: Employee plus up to two legal dependentsEligible for Public Loan Forgiveness, too!CLOSING DATE:Open Until FilledSUMMARYThe Bookstore Manager creates a thriving and innovative environment for the College bookstore. ESSENTIAL FUNCTIONSProvides leadership and directs the operational activities of the College Bookstore, including sales, purchasing, pricing, receiving and distribution, inventory control, point-of-sale systems, financial management, and public relations activities.Develops, implements, and sustains comprehensive guidance, support, and excellent customer service for the bookstore’s students, faculty, staff, and customers.Promotes a culture of leadership within a collaborative, team-oriented environment; supervises, recruits, develops, motivates, and evaluates a team in alignment with job expectations, professional roles, and the College mission.Coordinates the processing of textbook orders, including receiving orders from faculty, determining the ratio of new to used books to purchase and quantity based on inventory levels, placing orders from wholesalers, and directing requisitions and other documentation to be issued.Establishes and maintains relationships with suppliers, including cancelling textbook orders upon request, receiving and verifying ordered merchandise, verifying and submitting invoices for payment to the Business Office, and working with vendors to return items when necessary.Coordinates and facilitates the online ordering, buy-back, and used book programs, including implementing and maintaining program processes and systems.Facilitates the daily closing sales activities, including preparing daily cash analyses for bookstore sales and accounts, posting of accounts receivable, PELL grant charges, and other third-party charges to individual accounts, and completing daily sales reports.Collaborates with the Marketing department on retail merchandise, image, logos, and marketing trends to appeal to our customer base.Coordinates and facilitates a physical inventory of all items.Assists in creating, implementing, and maintaining College Bookstore operational budgets, including compliance with budgetary constraints and the forecasting and planning needed improvements.Develops and implements strategies to support the goals of the College.Maintains current knowledge of campus bookstore sales and management and assists in establishing, implementing, and updating College Bookstore related policies and procedures.Creates and maintains a collaborative and collegial environment with colleagues and maintains effective working relationships.Maintains professional ethics and confidentiality in accordance with applicable laws and policies.Advances the mission of FVCC by serving on committees and contributing in the community in college-related activities.Cross trains to perform other departmental and team functions; backfills for staff as needed.Researches, analyzes, and resolves issues that arise in the bookstore and proactively addresses them.Leads in developing a climate that promotes and supports innovation and improved services to students, faculty, and the community.Develops and completes special projects as directed.Performs other duties as assigned, including projects, special events and committee work.Reports to the VP of Finance/Administration.MINIMUM QUALIFICATIONSBachelor’s degree in a related field and a minimum of two years of increasingly responsible experience; OR,Associate’s degree in a related field and a minimum of four years of increasingly responsible experience.PREFERRED QUALIFICATIONS Experience in merchandise retail/ marketing.Experience in higher education setting.Experience working with Open Educational Resources (OER).KNOWLEDGE, SKILLS, AND ABILITIESWorking knowledge of general business practices, internet sales, and point of sale systems.Ability to provide quality customer service and collaboration by creating a welcoming and supportive environment.Demonstrated skill in creating and managing a work climate of collaboration, collegiality, and teamwork.Ability to think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational culture.Familiarity with innovative information and/or education technology systems and services that instill a data-informed approach to decision-making.Strong skills in problem solving and conflict resolution.Ability to be flexible/adaptable in higher education setting that is fast-paced and ever-changing.Ability and willingness to serve as a representative for the College by interacting appropriately with the public, students, potential students, and community.Ability to work within policies and procedures of FVCC.Skill and ability to operate a variety of computer applications and technology.Ability to occasionally work non-traditional schedules, including evenings, weekends, etc.Ability to maintain effective and positive professional relationships with staff, students, and public.Ability to follow and issue directions.Skill, dedication, and aptitude for working with students.Demonstrated communication and interpersonal skills.Ability to work effectively with people from a variety of culturally diverse backgrounds.Ability to maintain regular and acceptable attendance levels.Ability to pass a criminal background check and be bonded.Ability to respond in the event of an emergency.This is a medium duty job, according to the Selected Characteristics of Occupations Defined in the Revised Dictionary of Occupational Titles, U.S. Department of Labor and Industry. Medium duty involves exertion of 20-50 pounds of force occasionally, and/or 10-25 pounds frequently, and/or up to 10 pounds continuously to move objects.APPLICATION PROCEDURE:To be considered for this position, applicants must apply online at https://www.fvcc.edu/about/careers-at-fvcc; paper submission of applications or resume materials are not accepted for open positions. FVCC does not retain application materials for future consideration.Additionally, applicants are required to submit the following documents by uploading them to the online application (NOTE: FVCC's applicant tracking system will time-out after 45 minutes of inactivity. Please have your documents ready to upload before you click the Apply button.) :Letter of application indicating how you meet the minimum qualifications and detail your work experience as it relates to the position's Knowledge, Skills and Abilities; ANDA current, comprehensive resume or curriculum vitae; AND,Unofficial transcripts for all degrees held AND/OR Professional Certifications (if more than one transcript or certification, combine and upload as one document). As a condition of employment, the successful candidate will submit official transcripts for all d degrees held and applicable certifications to FVCC HR prior hire. Only transcripts from accredited institutions will be accepted.), ANDThree professional references, with complete contact information, must be provided on the application form. Professional references must be individuals most familiar with applicant's work experience, skills, and work behaviors and supervisory experience. Do not list family and friends for professional references.EMPLOYMENT VERIFICATIONS, REFERENCE CHECKS AND CRIMINAL BACKGROUND CHECKS: Prior to any offers of employment, FVCC conducts thorough employment verifications and reference checks and may contact organizations and individuals not listed on an applicant's application or resume. Additionally, FVCC conducts post-offer criminal background checks. EQUAL EMPLOYMENT OPPORTUNITY AND AFFIRMATIVE ACTION: FVCC is an equal opportunity employer and affirmative action organization. It is FVCC's policy that all individuals are entitled to equal employment opportunities regardless of race, color, religion, creed, political ideas, sex, gender identity, sexual orientation, age, marital status, veteran’s status, service in the uniformed services as defined by state and federal law, physical or mental disability, national origin or ancestry except as authorized by law. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs, as required by federal and state laws. FVCC BOARD POLICY: The FVCC Board Policy Manual is available to review at https://www.fvcc.edu/about/board-administration/board-of-trustees/board-policies. REASONABLE ACCOMMODATIONS FOR PERSONS WITH DISABILITIES: FVCC provides reasonable accommodations upon request to qualified individuals with disabilities during all phases of employment including the application and selection process. No applicant will be penalized as a result of such a request. VETERANS' PREFERENCE ACT: Preference applies in hiring and provides a uniform method by which special consideration is given to qualified Veterans. Veterans’ Preference laws do not, however, guarantee Veterans a job, nor do they give Veterans’ preference in internal actions such as promotion, transfer, reassignment, and reinstatement. I understand that applying for a preference is voluntary and that all information related to a preference is confidential and used only during the hiring process; the information will be maintained in a separate confidential file. To claim Veterans' Preference, you must complete the Veterans' Preference Form (form is available at: https://www.opm.gov/forms/pdf_fill/SF15.pdf) and email it along with document(s) that verify your eligibility for employment preference to Jobs@fvcc.edu. Claims for Veterans' preference must be received by Human Resources prior to position closing date. WINDFALL ELIMINATION PROVISION: Based on the Windfall Elimination Provision, I understand my employment may not be covered by Social Security. To learn more about the Windfall Elimination Provision click https://www.ssa.gov/pubs/EN-05-10045.pdf.AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply. EEO/AA

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