CITY OF KALISPELL Public Safety Crime Analyst/Records in KALISPELL, Montana

GENERAL CLASS DESCRIPTION: * Inputs, maintains, retrieves, researches and analyzes official law enforcement documents data including but not limited to: case reports, citations, accidents, arrests and other related records or reports Tracks current crime trends using spreadsheet and mapping programs. Answers telephones, routing callers to the proper authority. Customer service as applied in person, by telephone or via written/electronic correspondence. * Responds to requests for information from within the Police Department, other related agencies, businesses, and the general public in accordance with established policies and practices. * Enters warrants? stolen property and missing persons into Criminal Justice Information Network/National Crime Information Network (CJIN/NCIC); checking records for accuracy. * Communicates with public safety fire, police and public works departments via radio when required. ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES: Note: It is expected that every employee should be on time, fully prepared, every day that they are scheduled to work. We expect employees to strive for perfect attendance. Public Safety Crime Analyst (50%) * Monitor and record officer activity in booking area and building security cameras. * Checks accuracy of information retrieved and analyzes data to track current crime trends using spreadsheet and mapping programs. * Responds to requests for confidential law enforcement information by retrieving information from computer system or hard copy files. * Enters all citations and traffic accident data into the computer system for later retrieval of needed information. * Operates CJIN system, Records Management System (RMS) computer terminals, adding and removing reports and information as requested. * Enters and maintains warrants and records such as stolen vehicles, guns, property, protection orders, etc. in RMS and CJIN/NCIC. * Compile and forward juvenile arrest records to Youth Court Services. * Assist police officers in obtaining case reports, records and other information as requested. * Forwards required report forms, DUIs, citations, etc. to the proper agency. * Responds to citizen comments and complaints as rapidly as possible with correct information. May refer difficult situations to supervisors. * Responds to other law enforcement agencies and organizations requests for case information or information regarding victims, suspects, or arrests. * Inputs data to standard office and department forms, both manual and automated; makes simple postings to various reports; compiles and tabulates data. * Assists Evidence Custodian in maintaining of evidence as described in Evidence Custodians job description. Records Clerk (40%) * Performs full range of specialized police clerical functions and the processing of a variety of police reports for the Kalispell Police Department. This includes reports and records involving citations, arrests, accidents, and criminal and non-criminal complaints. * Answers telephone and personal inquiries from the public and routes visitors and telephone calls to the proper authority. * Receives initial requests from the news media and refers to the proper department personnel to ensure the release of timely and correct information. * Operates various office machines; 10-key, copying machine, fax machine, recorders, etc. * Routes incoming mail to respective departments/staff. * Composes, types, and edits correspondence, reports, memoranda, and other material requiring judgment as to content, accuracy, and completeness. Other (10%) * Performs other duties as assigned. SUPERVISION RECEIVED: * Works under direction of the Administrative Captain of Police. SUPERVISION EXERCISED: *None. DESIRED MINIMUM QUALIFICATIONS (Education and Experience): * Graduation from a high school or GED equivalent with specialized course work in general office practices such as typing, filing, accounting or bookkeeping, and; * Two (2) years of increasingly responsibl