Logan Health RN Specialty Navigator - Outreach Network in Kalispell, Montana
Job Description Summary:
This position offers individualized assistance to patients, families and caregivers to overcome healthcare system barriers. Assists with navigation through the system while providing support, reduced uncertainty and an increase in patient and caregiver’s satisfaction. Counsels, coaches, guides, supports, educates, and interfaces core elements.
Current Montana RN License or a multi state compact license with authorization to practice nursing within the state of Montana; required. Bachelor’s degree in related field required. BSN and/or MSN preferred.
Minimum of five (5) years’ recent specialty experience in a minimum of one (1) of the identified specialty areas required:
Knowledge of professional practice standards and regulatory requirements as related to specialty care area required.
Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed. Knowledge and experience with electronic health records required.
Must function with a high degree of autonomy, strong communication and interpersonal skills. Possess the ability to develop and implement community education, outreach programs/workshops and seminars as defined for assigned specialty area.
Possess ability to comprehensively assess patient’s psychosocial status and demonstrate an understanding of the physiological disease practice as defined for assigned specialty area(s).
Demonstrated ability to work collaboratively with Primary Care teams and/or multidisciplinary care teams.
Possess ability to communicate openly and empathetically with patients and families. Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.
Job Specific Duties:
Evaluates the needs and coordinates the care of the patient through the continuum of care by ensuring patient needs are met.
Works closely with members of the multidisciplinary care team and their recommendations. Exhibits professionalism and accuracy in interfacing with providers, clinic staff, patients, and family members involved in the plan of care.
Documents interaction per professional standards related to pre/post care and/or survivorship plan as applicable. Assesses the physical, psychological, social and spiritual needs of the patient and family.
Identifies and assesses the learning needs of the population under care and/treatment. Builds therapeutic and trusting professional relationships with patients, families, and caregivers. Utilizes motivational interviewing techniques to assist patients in meeting goals and managing chronic disease as defined for assigned specialty area(s).
Assists with the organization of the specialty interdisciplinary team meetings and facilitates the team’s recommendations in a professional and timely manner.
Assists with specialty tests per standard and procedure as defined for assigned specialty area(s).
Works collaboratively with all stake holders to identify patient needs and assists in care and services, both medical and social, throughout the continuum.
Collaborates with the navigation team and leadership to optimize processes and metrics to; reduce avoidable ED visits, inpatient admissions, hospital readmissions, cost of care, gaps in care, increase patient satisfaction, clinical outcomes, and provider satisfaction as defined for assigned specialty care area(s)
Assesses education needs, and seeks to update knowledge base to provide quality and current patient specific specialty service line coordination.
Facilitates the use of telehealth and/or self-monitoring technology to enhance the plan of care and patient engagement with the assigned specialty care team as needed.
Actively participates in activities that add value to organizational objectives and workflows, such as process improvement projects and/or community-related initiatives to include community health fairs, workshops, etc.
The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.
Maintains regular and consistent attendance as scheduled by department leadership.
Day Shift - 8 Hours (United States of America)
Please know schedules and shifts are subject to change based on patient care and department/organizational needs.
Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.
Notice of Pre-Employment Screening Requirements
If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:
Criminal background check
Health and Immunizations Screening
Physical Demand Review/Screening
Equal Opportunity Employer
Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.