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HRDC IX Warming Center Staff - Overnight Operations - Livingston in Livingston, Montana

Warming Center Staff - Overnight Operations - LivingstonHousing · Livingston, Montana

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Employment TypeBoth Full Time and Part Time Shifts Available


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Human Resource Development Council is an Equal Opportunity Employer. We consider applicants for all positions on the basis of qualifications and without regard to race, color, religion, sex, national origin, gender, marital status, veteran status, disability, sexual orientation and any other legally protected status.

Job Opening Date: September 11, 2020

Anticipated Start Date: October 15, 2020

Job Closing Date: Until filled

Job Status: Part or Full time shifts available for seasonal work(for approximately 6 months).

Wage: $17.00/hour

The Warming Center is a nightly operation 7 days a week 7:00pm-7:00am (including holidays). Shifts for the season are variable based, 6.5 hours between 6:30pm and 7:30am, with additional 12 hour on-call shifts. The season is approximately November 1st, 2020, until March 31, 2021, although the season can extend - dependent on funding. The pre-season training for the position is anticipated to start in mid-October 2020 and post season extends to mid-April 2021 – again dependent on funding.

FLSA Status:Non-Exempt

Job Summary:

The Warming Center is a seasonal emergency shelter operated through HRDC and provides the homeless population a warm place to stay nightly from November to the end of March and continue to work toward a year-round model. The Homeless Service Staff provides nightly operations support throughout the shift to maintain a welcoming safe place that protects guests, volunteers, and staff.

Specific Responsibilities:

  • Enforces community expectations uniformly and consistently.

  • Conducts in-take and orientation of guests.

  • Performs opening and closing duties including distributing supplies (bedding, hygiene, or food), facility laundry, routine sanitation of high touch surfaces, sweeping, moping, snow removal and other duties as assigned

  • Responsible for maintaining accurate nightly check lists and notes both either manually and electronically. All staff are required review past notes, electronically, as the shelter is dynamic and changes nightly.

  • Always adheres to strict code of confidentiality regarding guests and fellow staff members

  • Support and provide crisis intervention: identify, assesses, and intervene as needed to maintain the safety of guests, volunteers, and staff

  • Provide guests with advocacy, education, and referrals for community resources and services.

  • Assists in maintaining facility in a clean, sanitary, and safe

  • Responsible for knowing and following Warming Center’s policies and procedures.

  • Works as a team with other colleagues and volunteers on shift and can work independently without direct supervision.

  • Attend all staff meetings and trainings as assigned.

  • Always represents the organization professionally.

Core Competencies:

  • Demonstrates effective communication skills by conveying necessary information accurately, listening effectively, and asking questions when clarification is needed.

  • Plans and organizes work effectively and ensures its completion.

  • Demonstrates reliability by being present for work as scheduled, arriving, and leaving on time and taking breaks in expected time frames.

  • Interacts effectively with persons of diverse economic statuses, ethnic backgrounds, religious views, cultural backgrounds, and sexual orientations and treat everyone with respect and dignity.

  • Demonstrates team behavior and promotes a team-oriented environment.

  • Maintains positive relations with clients, volunteers, co-workers, staff from other agencies, agency funders, and the public.

Physical/Mental Requirements: The physical and mental demands described here are representative of those that must be met by an employee, with or without accommodation, to successfully perform the essential functions of this job.

  • Hearing and vision adequate for interaction with guests, staff, volunteers, and the public.

  • Ability to walk, bend, stand, sit, reach, stoop, pull, sit, and squat.

  • Ability to regularly lift as much as 50 pounds.

  • Reasoning ability to make decisions that reflect consistency with HRDC and the Warming Center’s philosophy, policies, and procedures.

Minimum Qualifications

  • High School Diploma/GED.

  • Knowledge of services available to low-income and homeless persons in HRDC’S Service Area through local social services agencies or the demonstrated ability to obtain such knowledge.

  • Demonstrated ability to work independently. Ability to appropriately assess a situation and take corrective action, as necessary.

  • Demonstrated ability to provide crisis intervention and to follow procedure in crisis situations.

  • Excellent written and verbal communication skills.

  • Good computer skills. Familiarity with data collection programs, Microsoft Excel and Word.

  • Preferred six months to one-year experience working with at-risk and/or vulnerable populations, but willing to train.