CITY OF MILES CITY 911 Tele-Communicator in MILES CITY, Montana
This is a full-time, permanent position. Will work 24 hour shift rotation, 7 days a week. The wage is $15.65/hour during the probationary period. This position is responsible for operating the Dispatch Center for the Miles City Police Department, County of Custer, County of Prairie, and County of Garfield. Receives complaints and calls for service from the public and disseminates accurate information in a professional and efficient manner to Law Enforcement, Fire and EMS first responders. Dispatches the calls and updates responders with incident information, maintains logs, records and paperwork. Assists the public with a variety of information and direction. Operates radio, telephone, and computer equipment. Aid all emergency response personnel in their request for assistance through the Dispatch Center. This position performs complex duties of a multi-tasking environment; including but not limited to dispatch and secretarial duties requiring attention to accuracy, detail, timeliness and confidentiality. The position can occasionally be demanding, emotional and stressful. The position requires a moderate to high level of secretarial, typing and computer skills. Dispatchers will encounter many types of people or services and work with various law enforcement agencies. Minimum qualifications include: a high school diploma or equivalent is required. Desirable qualifications include: Montana Law Enforcement Academy Safety Basic Telecommunicator (State of Montana) course, or equivalent, to be completed within one year of hire. CJIN/NCIC Certification (State of Montana) to be completed during training period. Certification in King County Emergency Medical Dispatch to be completed within one year of hire.