Job Information
Intermountain Health Clinical Excellence Operations Manager in Miles City, Montana
Job Description:
Holy Rosary Hospital in Miles City, Montana is seeking a dedicated Clinical Excellence Manager to join our team. In this pivotal role, you will lead and influence initiatives to enhance quality-based care, ensuring our patients receive the highest standards of care. Your commitment to patient safety will be paramount, driving continuous improvement to best practices. You will also focus on achieving high patient satisfaction, fostering a compassionate and supportive environment for both patients and staff. If you are passionate about making a meaningful impact in healthcare and are committed to excellence, we invite you to apply and be a part of our mission to provide exceptional care.
Position Details:
The Clinical Excellence Operations Manager leads and coordinates clinical outcomes and quality management at care sites within a market or region while aligning to the broader, system-level agenda in the Clinical Excellence function. The role leads local clinical effectiveness and improvement efforts around process of care and patient outcomes in close partnership with clinical and operational owners and oversees quality management functions including but not limited to QAPI, board reporting, and regulatory requirements.
Scope includes Intermountain Health clinical functions including clinical programs, service lines, shared services, medical group, acute and ambulatory care sites, following a system led, locally deployed support model. The role supports strategy and execution aligned with the Clinical Excellence leadership team to drive overarching strategies that support the delivery of highly reliable care that is safe, high-quality, patient-centered, and equitable.
Skills:
Quality, safety and experience best practice expertise and reporting
Regulatory readiness
Data Analysis
Project Management
Process improvement
Clinical chart review
Presentation preparation and delivery
Consultation and education design and delivery
Minimum Qualifications:
Bachelor’s degree in business or healthcare related field OR Registered Nurse, Respiratory Therapist, Occupational Therapist, Physical Therapist Clinical Licensure.
Demonstrated experience in a Quality, Safety, Experience, Clinical Documentation Integrity or Physician Advisor related field.
Demonstrated progressive leadership experience.
Trained in improvement science (i.e., Six Sigma, Lean, or Workout and Project management, ATP).Ability to travel unplanned and last-minute with reliable transportation and arrive at Intermountain Health locations within a reasonable amount of time.
Preferred Qualifications
Master’s degree in business, nursing, or related field.
Experience with external entities that drive and support Quality approaches and standards, including government agencies, academic institutions, universities and related organizations of higher education, and other public institutions.
One or more of the following nationally recognized industry professional certifications: CPHQ, CIC, CPHRM, CCS, CCS-P, CDIP, CHPS, CCDS, CCDS-O, CPC, CIC, COC, SRC, CDEO, CPMA.
Physical Requirements:
Physical Requirements
Interact with others requiring employee to verbally communicate as well as hear and understand spoken information.
Remain sitting, walking or standing for long periods of time to perform work on a computer, telephone, or other equipment.
Operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands.
See and read computer monitors and documents.
Location:
Holy Rosary Hospital
Work City:
Miles City
Work State:
Montana
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$50.22 - $77.53
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
All positions subject to close without notice.