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SCL Health Health Information Management Specialist in Miles City, Montana

To show our commitment to you and to assist with your transition into our organization, we will also offer up to a $1,000.00 sign-on bonus.
Schedule: Monday - Friday day shifts
Pay Range: $12.00 - $17.35, depending on experience
You bring your body, mind, heart and spirit to your work as a Health Information Management (HIM) Specialist, Centralized Release of Information.
You know how to move fast. You know how to stay organized. You know how to have fun.
You're great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.
Holy Rosary Healthcare is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. Our 25-bed acute care hospital, residential living community and clinic provide eastern Montana with comprehensive services in one beautiful location. We are fully dedicated to providing care aligned with community needs, and are proud to treat the poor, the vulnerable, our community and each other.
Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we've launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.
Together we'll align mission and careers, values and workplace. We'll encourage joy and take pride in our integrity.
We'll laugh at each other's jokes (even the bad ones). We'll hello and high five. We'll celebrate milestones and acknowledge the value of spirituality in healing.
We're proud of what we know, which includes how much there is to learn.
Your day.
As an HIM Specialist you need to know how to:
Perform functions related to document imaging, chart retrieval pickup, reception and release of information for continuum of care duties
Analyze Release of Information (ROI) requests ensuring it is in compliance with company policy, and Federal (HIPAA) and state regulatory requirements
Retrieve records in response to requests for information while analyzing records for appropriate dates of service, verification of identity, and specific content requested. Ability to gather and analyze health information from EPIC and PACs/Radiology, etc; electronic, paper, microfilm, microfiche, scanned images
Support department activities such as answering the phone and providing customer service with patients, as well as a variety of other professionals regarding issues with records, expediting requests and help with procuring authorizations as well as managing any complaints or concerns
Demonstrate helpful and effective telephone etiquette and customer service skills by providing appropriate information to callers. Mitigate customer issues in stressful and escalating situations to a successful outcome
Manage inbound calls and provide timely turnaround of customer requests
Prepare and scan documents, ensuring correct patient identifiers. Forward unresolved issues for quality review
Perform quality control to ensure the electronic document/image posts to the correct patient's visit. Identify and correct/resolve errors identified by the quality control process. Escalate unresolved issues per procedure.
Perform release of information on continuum of care and patient requests, ensure compliance with guidelines/requirements related to patient confidentiality and release of information.
Your experience.
We hire people, not resumes. But we also expect excellence, which is why we require:
High School Diploma or equivalent.
Minimum of two (2) years of office experience and/or in an HIM department.
Intermediate knowledge of medical terminology and intermediate computer skills/experience.
Registered Health Information Technologist (RHIT) or Registered Health Information Administrator (RHIA).
HIM department experience.
Your next move.
Now that you know more about our team we hope you'll join us. At SCL Health you'll reaffirm every day how much you love this work, and why you were called to it in the first place.

Our facilities do not discriminate against any person on the basis of race, color, national origin, disability, or age in admission or access to, or treatment or employment in, its programs, services or activities, or on the basis of sex (gender) in health programs and activities