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QBE The Americas Crop- Agency Services Representative in Missoula, Montana

At QBE, our purpose is to give people the confidence to achieve their
ambitions inside and outside of work. From development opportunities, to
flexible work options and highly competitive reward and benefits
packages, we understand the importance of living our values when it
comes to our people.

Everything we do at QBE is underpinned by our company's cultural
elements - because we know it's not just what we do that matters, it's
how we do it that makes the difference.

This opportunity will perform streamlined licensing and appointment
coordination and implementation by processing requests, executing
administrative tasks as required, monitoring progress, and seeking
information to ensure timely processing of agent, agency and/or adjuster
licenses and applicable appointments.
Primary responsibilities
\* Support agent, agency and adjuster licensing by following established
licensing processes, facilitating and tracking continuing education and
escalating issues to ensure compliance with ever-changing licensing
requirements
\* Perform appointment and licensing processing by following established
guidelines to accurately enter and manage data and monitor and track the
progress of agent, agency and/or adjuster licenses and applicable
appointments
\* Maintain and update processes for filings by monitoring changes in
requirements and researching and resolving issues to ensure agent/agency
appointments and license processes are current and comply with
regulations
\* Build strong customer relationships by proactively seeking
information and providing recommendations to agents, agencies and/or
adjusters to ensure timely and efficient licensing and appointment
processing as applicable
\* Collaborate with team, advance knowledge of licensing and appointment
processes and contribute to shared responsibilities by participating in
cross-training to ensure familiarity with systems across various
programs
\* Contribute to a positive work environment by demonstrating cultural
expectations and influencing others to reward performance and value "can
do" people, accountability, diversity and inclusion, flexibility,
continuous improvement, collaboration, creativity and fun
\* Support QBE values in personal work behaviors, decision-making,
contributions and interpersonal interactions; manage own career
development by soliciting feedback and valuing other perspectives

Required Qualifications
Education
High School Diploma/GED

Experience
1 year relevant experience

Licenses/Certifications
NA

Preferred Qualifications
Education
NA

Experience
NA

Licenses/Certifications
NA

Knowledge
\* Administrative procedures and systems, managing files and records and
other office procedures and terminology
\* Principles and processes for providing strong customer service
\* Products and concepts relating to the crop insurance industry
\* Proficient in Windows applications and Microsoft Office Suite

Skills
\* Communicate information in a clear, well-organized, and professional
manner
\* Follow established guidelines to focus on details and complete tasks
attentively and thoroughly
\* Escalate issues when necessary
\* Understand customer needs and goals actively look for ways to meet
them
\* Determine causes of operating errors and decide what to do about it
\* Efficiently manage workload, have high productivity, exhibit optimal
time management and organization skills
\* Anticipate obstacles and challenges identify root cause and
strategize plans to address

Abilities
\* Demonstrated interest in enhancing knowledge; seeks opportunities to
learn and grow
\* High attention to detail
\* Ability to maintain confidentiality
\* Work effectively under pressure
\* Build constructive and cooperative working relationships
\* Follow established guidelines to focus on details and complete tasks
attentively and thoroughly

Work environment
Travel frequency
NA

Physical demands
General office jobs
Work is generally performed in an office environment in which there is
not substantial exposure to adverse environmental conditions. Must have
the ability to remain in a stationary position for extended periods of
time. Must be able to operate basic office equipment including
telephone, headset and computer. Incumbent must be able to lift basic
office equipment up to 20 pounds.

Number of Openings:1

How to Apply:
To submit your application, click "Apply" and follow the step by step
process.

Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with
equal employment opportunity legislation in each jurisdiction it
operates.

Equal Employment Opportunity

The companies of QBE North America are committed to equal employment
opportunities. All qualified applicants will receive consideration for
employment without regard to age, disability, marital or parental
status, national origin, citizenship, race, color, religion, sex, sexual
orientation, or veteran status. All personal information contained in
this application will be kept confidential as required by law.

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