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Norco, Inc. Customer Service Representative in Missoula, Montana

Norco is currently seeking an individual to join our team as our Medical Store Customer Service Representative position. The Medical Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers. Other responsibilities include, but are not limited to:Greet customers in a professional and enthusiastic wayAnswer telephone calls promptlyDemonstrate in-depth knowledge of products, placement, availability, price and useEfficiently assess customer needs for product or servicesEducates patients/clients on medical products and servicesFit and sell medical products and services to customersProcess customer orders and accurately input customer orders into the computerKeep showroom stocked, clean, organized and presentablePerform other tasks as assigned or necessaryPart of emergency on call rotationQualifications:Medical background including Respiratory Therapy and Nursing experience is a plusIn-depth knowledge of home medical products, placement, availability and pricingAbility to occasionally lift and/or carry objects weighing up to 50 lbsAbility to sit, stand and walk for extended periods of timeAbility to accurately enter data into computer and acquire a working knowledge of any software applications necessary to the positionComputer literacy and a typing test will be part of the interviewAdditional information:Norco offers a competitive compensation/benefit package, including:Employee Stock Ownership Plan (ESOP)Health, Vision and Dental InsuranceHealth Savings Account (HSA) Medical and Dependent Care Flex Accounts (FSA)Life Insurance provided at no cost to employee by Norco through United HeritageSupplemental Accident, Disease, and Life Insurance through Colonial Life InsuranceEmployee Tuition Reimbursement401(k) with Employer MatchingWellness ProgramEmployee Discount on products sold by NorcoCompany Description:Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family and employee owned company we operate the nation's largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies. Norco is proud to be among the thousands of privately-owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership (ESOP).At Norco we share a common mission: "Serving You Better." Treating customers, suppliers and each other with respect and dignity is our top priority. We work hard every day to serve others and create rich lives for our employees, their families, and the communities where we work and live.