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International Rescue Committee Employment Specialist in Missoula, Montana

Requisition ID: req43294

Job Title: Employment Specialist

Sector: Employment

Employment Category: Regular

Employment Type: Full-Time

Compensation: USD 19.00 - 22.60 Hourly

Location: Missoula, MT USA

Job Description

Job Overview:

The Employment Specialist provides trauma-informed services to refugees and other qualified immigrants to support a positive resettlement experience. The Employment Specialist works closely with clients on the Refugee Support Services (RSS) program, a state program which supports clients up to five years after arrival to achieve self-sufficiency in the United States through employment. The Employment Specialist will also work closely and collaboratively with other IRC colleagues and external parties to meet individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources in accordance with client eligibility and Refugee Support Services program requirements.

Major Responsibilities:

Responsibilities include, but are not limited to:

  • Assess client’s eligibility for program(s) and services and complete enrollments for clients that are deemed eligible for RSS. Provide individualized support by providing direct services, referrals, and advocacy throughout entirety of program.

  • Guide clients through employment preparation, coordinating job placements, and other career advancement services.

  • Assess and monitor client progress to support their attainment of established goals, address challenges, and to ensure that available resources are utilized.

  • Develop and cultivate long term relationships with area employers and staffing agencies to identify appropriate employment opportunities for clients.

  • Assist clients and employers as necessary with post-placement issues and continuing employment needs.

  • Monitor client job performance, wage levels, and related metrics.

  • Work with employers to ensure required documentation is gathered and documented.

  • Collaborate effectively with coworkers and partner organizations.

  • Develop programing and partnership opportunities for career development and growth.

  • Detail each client interaction in accordance with program requirements. Input client information in database(s) and assist with tracking and reporting as needed.

  • Coordinate interpretation services for providers on an as-needed basis.

  • Use personal, insured vehicle and/or public transportation to travel and transport clients and materials as needed throughout the service delivery area.

  • May train and lead the activities of volunteers.

  • Other duties as assigned.

    Job Requirements:


  • Bachelor’s degree in social work or related field of study preferred.

    Work Experience:

  • Relevant professional experience in education and/or human services strongly preferred.

  • Experience working with immigrants or refugees preferred.

    Demonstrated Skills & Competencies:

  • Demonstrated success working and communicating effectively in a multicultural environment.

  • Comfortable working in a cross-cultural environment and with adult and child language learners, sometimes with little or no English proficiency.

  • Ability to take initiative and work independently on projects.

  • Attention to detail and accuracy in work product.

  • Excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.

  • Ability to work in a collaborative environment, strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.

  • Strong time-management skills and ability to multi-task.

  • Comfortability with computer and web-based communication platforms.

  • Fluent in English, both spoken and written; proficiency in languages(s) spoken by IRC’s clients is desired; including Arabic, Swahili, Dari, and/or Pashto.

    Working Environment:

  • A combination of standard office environment, remote work, and ‘Field’ time within the service delivery area to perform the above outline responsibilities.

  • Requires schedule flexibility and occasional weekend and/or evening work.

    Compensation:Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirement.

    Commitment to Diversity and Inclusivity:IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

    Equal Opportunity Employer:We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

    US Benefits:We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.