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Residence Inn Missoula Front Desk Agent in Missoula, Montana

Front Desk Agent

Posted November 15, 2020

Hilton Garden Inn Missoula

Missoula, MT

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Hilton Garden Inn Missoula

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.

  • Welcome and serve guests in person and over the phone everyday.

  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.

Interstate Hotels & Resorts is an equal opportunity employer that is committed to diversity and inclusion in all aspects of employment. Interstate Hotels & Resorts does not discriminate on the basis of age, race, gender, disability, veteran status, sexual orientation, gender identity or any other basis protected under federal, state or local laws.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About this Employer

Hilton Garden Inn Missoula

3720 North Reserve Street

Missoula, MT 59808

(406) 532-5300

146 Room Hotel

hiltongardeninn3.hilton.com

Managed By

Interstate Hotels & Resorts

At A Glance

Hilton Garden Inn Missoula is conveniently located within minutes of Missoula International Airport and downtown Missoula. Our hotel, an ideal base for outdoor activities, is just moments away from the area's top golf courses, ski areas and world-class fly fishing. Our spacious guest rooms have complimentary WiFi and a large, flexible work space for keeping up with work.

Guests can swim laps in this Missoula, MT hotel’s indoor swimming pool or relax in the whirlpool. Our fitness center has cardio machines and weights and the hotel offers Stay Fit Kits® for working out in our guest rooms. We start each day with a cooked-to-order breakfast from the Garden Grille & Bar® or guests can walk a few steps from the lobby and enjoy creative American cooking at The Blue Canyon Kitchen & Tavern. The 24-hour Pavilion Pantry® provides snacks and refreshments.

  • Over 22,000 sq. ft. of flexible meeting space

  • Indoor swimming pool and whirlpool

  • Fully equipped fitness center

  • Adjacent to the Blue Canyon Kitchen & Tavern

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