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First Security Bank Personal Banker in Missoula, Montana

About The Role Position assists customers with a full range of deposit related accounts while counseling customers on other bank products. Primary responsibilities include opening and maintaining personal/business checking and/or savings accounts, Certificates of Deposit, Safe Deposit Box, Individual Retirement Accounts and Health Savings Accounts. Position possesses the product knowledge to cross-sell online banking services and to refer customers to other bank products, such as credit cards and merchant processing. Promotes increased customer use of bank products and services to enhance customer satisfaction. Position complies with all banking laws and regulations. DUTIES AND RESPONSIBILITIES: Explain the different types of bank products and services available to customers and assist them in the selection of the products that are most appropriate for their needs. Cross sell and/or refer customers to other bank products and services such as credit cards, merchant processing, and online banking services. Open and maintain personal and/or business checking or savings accounts, safe deposit or IRA's; enter and update information on accounts; and prepare all the related documentation. Issue and cash out Certificates of Deposits; prepare correct documentation; review terms and calculate penalties and interest if they apply; and notify customers of C.D. renewal deadlines. Investigate and research customer complaints and account problems and recommend alternatives for resolving the complaints/problems. Adjust accounts in accordance with established bank policy and with approval of the supervisor. Provide response to customer service types of requests such as but not limited to the following: order check cards, ATM cards; change addresses, process Harland Check orders, deposit tickets and endorsement stamps. Monitor, follow up on closed account report, and non-sufficient fund items. Set up overdraft protection according to established bank policy. May provide Safe Deposit Box custodial services, maintain documentation and branch files. Initiate rental of safe deposit boxes; explain rules and procedures to new customers and secure proper signatures on the rental documents. Follow proper procedures for admittance, closing, lost keys, refunds, or breaking into safe deposit boxes. Maintain accurate admittance card records and assist with the process of billing and collecting of box payments. About You QUALIFICATIONS: Six months to two years of similar or related experience. A high school degree or GED is required. KNOWLEDGE, SKILL, ABILITY: Courtesy, tact, and diplomacy are essential elements of the job. Relate to others in an open and accepting manner; friendly and approachable. Sense how others feel; treat others with fairness, dignity and respect. Cultivate rapport with all persons encountered at work. Communicate Effectively: Communicate effectively both verbally and in writing with others in a clear, thorough and timely manner using appropriate and effective communication tools and techniques. Customer Service: We are community inspired and pride ourselves on offering exceptional service to both our internal and external customers. We expect you, as an employee, to embrace the FSB Way and to support our values and visions of Integrity, Service and Success. Teamwork: Demonstrate ability to work independently and as part of a team. Work cooperatively and effectively with others to set and achieve goals, help others, resolve problems, and make decisions that enhance organizational effectiveness. WORK ENVIRONMENT: Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, use hand to finger, handle or feel objects, papers and related office machines; reach with the hands and arms; talk; and hear. The employee is occasionally required to stand; walk; climb; stoop; kneel and crouch when retrieving information or documentation. The employee may be required to move up to 20 pounds periodically. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Specific vision abilities required by this job include, close vision, distance vision, depth perception and ability to adjust focus. What We Offer COMPENSATION & BENEFITS: Salary is dependent upon relevant experience. We offer an extensive benefits package that includes, but is not limited to, flexible health coverage options: medical/dental/vision (partially employer paid with competitive premiums), health rewards program, possible employer contribution to a Health Savings Account, Employee Assistance Program (EAP); life insurance; 401K retirement plan with immediate vesting (up to 3% employer match, 3% automatic employer contribution, and profit sharing); discounted banking products and services; paid vacation/sick days, and paid holidays. COMPANY OVERVIEW: At Glacier Bancorp, our employees are our most valuable asset. We seek qualified individuals who enjoy people, are innovative and eager to learn. We are dedicated to providing opportunities for personal advancement and professional growth by investing in the tools and training needed to build a personalized career path for you. Glacier Bancorp, Inc. is a regional bank holding company headquartered in Kalispell, Montana with assets greater than $12 billion, operating in numerous community bank divisions across 8 states (Montana, Idaho, Utah, Washington, Wyoming, Colorado, Arizona and Nevada). We pursue a community banking philosophy, emphasizing personalized service combined with the full resources of a large banking organization. Over the years, Glacier Bancorp has received numerous awards for stability and soundness, and has repeatedly ranked among the top 10% in the nation for financial strength. We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, age, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. No Recruiters or unsolicited agency referrals please.
QUALIFICATIONS: Six months to two years of similar or related experience. A high school degree or GED is required. KNOWLEDGE, SKILL, ABILITY: Courtesy, tact, and diplomacy are essential elements of the job. Relate to others in an open and accepting manner; friendly and approachable. Sense how others feel; treat others with fairness, dignity and respect. Cultivate rapport with all persons encountered at work. Communicate Effectively: Communicate effectively both verbally and in writing with others in a clear, thorough and timely manner using appropriate and effective communication tools and techniques. Customer Service: We are community inspired and pride ourselves on offering exceptional service to both our internal and external customers. We expect you, as an employee, to embrace the FSB Way and to support our values and visions of Integrity, Service and Success. Teamwork: Demonstrate ability to work independently and as part of a team. Work cooperatively and effectively with others to set and achieve goals, help others, resolve problems, and make decisions that enhance organizational effectiveness. WORK ENVIRONMENT: Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, use hand to finger, handle or feel objects, papers and related office machines; reach with the hands and arms; talk; and hear. The employee is occasionally required to stand; walk; climb; stoop; kneel and crouch when retrieving information or documentation. The employee may be required to move up to 20 pounds periodically. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Specific vision abilities required by this job include, close vision, distance vision, depth perception and ability to adjust focus.
COMPENSATION & BENEFITS: Salary is dependent upon relevant experience. We offer an extensive benefits package that includes, but is not limited to, flexible health coverage options: medical/dental/vision (partially employer paid with competitive premiums), health rewards program, possible employer contribution to a Health Savings Account, Employee Assistance Program (EAP); life insurance; 401K retirement plan with immediate vesting (up to 3% employer match, 3% automatic employer contribution, and profit sharing); discounted banking products and services; paid vacation/sick days, and paid holidays. COMPANY OVERVIEW: At Glacier Bancorp, our employees are our most valuable asset. We seek qualified individuals who enjoy people, are innovative and eager to learn. We are dedicated to providing opportunities for personal advancement and professional growth by investing in the tools and training needed to build a personalized career path for you. Glacier Bancorp, Inc. is a regional bank holding company headquartered in Kalispell, Montana with assets greater than $12 billion, operating in numerous community bank divisions across 8 states (Montana, Idaho, Utah, Washington, Wyoming, Colorado, Arizona and Nevada). We pursue a community banking philosophy, emphasizing personalized service combined with the full resources of a large banking organization. Over the years, Glacier Bancorp has received numerous awards for stability and soundness, and has repeatedly ranked among the top 10% in the nation for financial strength. We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, age, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. No Recruiters or unsolicited agency referrals please.

•We are an Equal Opportunity Employer.
•Please view Equal Employment Opportunity Posters provided by OFCCP here.

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