Job Information
Providence Supervisor Clinical Informatics in Montana
Description
*We are currently offering remote work from one of our footprint states which are inclusive of AK, WA, OR, MT, CA and or TX*
Providence is seeking a Supervisor Clinical Informatics:
The Supervisor will possess a combination of technical, clinical, and business skill sets. The Supervisor is accountable for the assessment, identification, consultation, and coordination of enterprise-wide needs as it pertains to Clinical Informatics functions. The supervisor is also accountable for coordinating the team and its support needs as it relates to business operations, as well as the utilization of clinical information systems. The supervisor is responsible for the day-to-day activities of his/her direct reports and compliments the vision and direction in place by the department manager for extended support in the department's optimization, operations, and deployment pillars. Furthermore, this position is designed to participate in vision-casting, and the implementation of future team functions in an expanding and changing business environment.
In this position you will have the following responsibilities:
Strategic:
Supervises projects with operational importance for the Clinical Informatics Team.
Participates in committees with cross-functional teams within Information Services and throughout the system.
Provides input to Manager on operational strategies for Information Services, including support, education, and communications.
Responsible for staff development and performance of Clinical Informatics staff.
Management:
Under direction of the Manager the Supervisor will assist with hiring, training, and developing staff to ensure the department has both the technical and organizational skills to effectively maintain operations and support as measured by meeting the established service levels.
Provides troubleshooting assistance to leads and non-leads when necessary.
Monitors work volumes and coordinates team.
Manages team schedule.
Provides input for employee performance appraisals.
Provides leadership in staff development and team building.
Leads team in development and maintenance of standards, procedures and performance requirements.
Ability to collect and process monthly audits and report findings to Manager.
Conducts and oversees evaluations and establishes performance goals of the staff; resolves disciplinary problems, grievances, and other sensitive personnel matters.
Build and strengthen the team by understanding and supporting priorities for Information Services and operational business plans.
Supervises the team and provides the Manager with consultations regarding workplace challenges and challenging employee situations.
Partners with ministry leaders and acts as a liaison, problem solver, and facilitator for the impact that information systems have on the delivery of patient care and customer support.
Operational:
Evaluates and recommends optimizations to processes; offers suggestions for new approaches to enhance customer and team satisfaction.
Audits and enforces adherence to standard processes.
Provides positive and supportive work environment and leadership using the goals and objectives of Information Services and Providence Saint Joseph Health.
Supports enhancing employees’ expertise to maintain/develop knowledge, skills, abilities, and attitudes which promote excellence and productive team-oriented performance.
Promotes and encourages positive team problem solving to empower employees to act effectively to cause change.
Escalates critical issues, problems or delays in production, projects or any other issues that has an impact on the customer.
Partners with clinical informatics to facilitate education for clinicians on application features and procedures.
Supervision:
Responsible for 15-20 Direct Reports and Assisting with Leadership of up to 60 team members
Caregivers are primarily remote, experience in leading remote teams is preferred
Team has 24/7 Responsibilities – leaders in this role can expect on-call responsibilities and may be needed for implementation support over a weekend
Support Provided across Multiple Time Zones – This may occasionally require an earlier or later meeting than standard business hours
Job Specific Knowledge, Skills and Abilities:
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Excellent collaboration and team building skills.
Effective conflict management skills.
Ability to exercise sound judgment and make decisions based on accurate and timely analysis.
Ability to prioritize responsibilities and to organize workload to ensure that timeframes are met and the work is successfully completed within deadlines.
Demonstrated ability to effectively supervise others.
Ability to manage team members remotely.
Outstanding written and verbal communications.
Ability to function independently, self-starter, achievement oriented, and can comprehend complicated issues and formulate creative solutions for problem-solving.
Ability to delegate resources, handle multiple priorities, collaborate and reach consensus in situations involving staff and management.
Required Qualifications:
Bachelor's Degree - Information Management, Computer Science, Business Management, Information Services, or a clinical discipline. Or equivalent educ/experience.
4 years - Same or similar primary duties working with a clinical information systems within a healthcare setting.
Preferred Qualifications:
Master's Degree - Information Management, Computer Science, Business Management, Information Services, or a clinical discipline.
1 Year - Leadership, Change Management, Project Management, Process Improvement.
Salary Range by location:
NorCal (Napa, Sonoma)
Min: $59.84, Max: $96.32
Southern California, NorCal (Humboldt) Alaska (Kodiak, Seward, Valdez)
Min: $53.33, Max: $85.85
WA Puget Sound Oregon (Portland) Alaska (Anchorage)
Min: $51.16, Max: $82.36
Oregon (Hood River, Medford, Seaside)
Min: $47.70, Max: $76.78
Eastern Washington (Richland, Spokane, Walla Walla)
Min: $45.53, Max: $73.29
Montana
Min: $41.19, Max: $66.31
Texas
Min: $39.02, Max: $62.82
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
About the Team
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 270919
Company: Providence Jobs
Job Category: Clinical Informatics
Job Function: Clinical Support
Job Schedule: Full time
Job Shift: Day
Career Track: Leadership
Department: 4011 SS IS CI SYS OPS
Address: OR Beaverton 3601 SW Murray Blvd
Work Location: Murray Business Ctr Beaverton-Beaverton
Pay Range: $See Posting - $See Posting
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.