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Providence Health & Services Financial Counselor *0.0/Days* in Polson, Montana


Providence is calling a Financial Counselor (Cs Financial Assist Wamt, Days, 0.0 FTE) to Providence St. Joseph Medical Center in Polson, Montana. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

Apply today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system!

In this position you will:

  • Interview patients/guarantors to provide information, education and advice options for funding for services provided by

  • PH&S.

  • Identify and assist patients/guarantors in obtaining other sponsorship including third party liability, workers compensation,

  • COBRA, government health or other programs, and free or discounted drug programs etc.

  • Qualify patients/guarantors who may be eligible for assistance under PH&S Charity Policies and Procedures and helping

  • them through the application process.

  • Work regularly with providers about patient care plans including medication assistance programs, clinic treatment plans

  • and discharge to ensure charity approvals are appropriate based on clinical as well as financial need.

  • Make charity determinations within approval limits.

  • Follow up with patients/guarantors to discuss resolution of account balances remaining after insurance or other

  • sponsorship/charity approval, including payment plans and discounts under PH&S and ORC discount policies.

  • Work proactively with patients/guarantors to resolve account balances, ensuring only those accounts that are truly uncollectible drop to self-pay.


Required qualifications for this position include:

  • High School Diploma or GED or equivalent educ/experience

Preferred qualifications for this position include:

  • Coursework/Training in medical terminology, medical billing or a related medical business field

  • Experience with medical and health plan terminology and medical necessity requirements, CPT codes and ICD-9 coding

  • 3 years of experience in Financial Counseling, patient financial services or medical billing in a hospital Business Office

About the hospital you will serve.

Providence St. Joseph Medical Center is a 22-bed critical access hospital in beautiful northwest Montana employing nearly 250 employees, including physicians. With expanding services, building renovations and outstanding technology, our community hospital is the heart of medical care in Polson, Montana and the large, sparsely populated surrounding area. We have close ties to Providence St. Patrick Hospital and Health Sciences Center, Providence's tertiary center located 66 miles away in Missoula.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Day

Job Category: Patient Services

Location: Montana-Polson

Req ID: 316376