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Delaware North Fountain Supervisor, Yellowstone General Stores in West Yellowstone, Montana

The Opportunity

Delaware North Parks and Resorts in hiring a Fountain Supervisor to join our team at Yellowstone General Stores in Yellowstone National Park, Wyoming.


  • Assign duties to scheduled staff.

  • Perform some service tasks, such as clearing tables, serving food and drinks, seating guests, and cashier duties when necessary.

  • Investigate and resolve complaints regarding food quality, service, or accommodations.

  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.

  • Assist with staff trainings and compliance.

  • Monitor daily and hourly cleaning.

  • Manage labor and profit loss.

  • Assures prompt, professional service during shift to all guests.

  • Ensures proper cash handling and tip record keeping for shift.

  • Ensure associates are kept informed of any changes of policies or events.

  • Other duties as assigned.


  • Experience working in a restaurant.

  • At least two years' supervisory experience preferred.

  • Must be self-motivated, able to work without direct supervision, and eager to be challenged and initiate projects and opportunities.

  • Must be able to implement rules and direct staff.

  • Excellent communication skills, written and verbal.

  • Excellent customer service and employee relation skills.

  • A true desire to satisfy the needs of others in a fast paced environment.

Physical Requirements

  • Frequent standing, walking, and some sitting.

  • Requires some bending, stooping, squatting, and kneeling.

  • May require pushing or pulling.

  • A high level of climbing, stooping, lifting, reaching and pushing concentration and attention to detail is required.

  • Hearing ability sufficient to respond to the spoken voice.

  • Manual dexterity sufficient to grasp/handle guest items and various equipment.

  • Occasionally required to lift and carry up to 35 lbs.

Who We Are

Yellowstone General Stores are located throughout Yellowstone National Park including near Old Faithful, Mammoth Hot Springs, and Canyon Village. The locations offer the opportunity to explore the more than 1000 miles of hiking trails, 40 waterfalls, and 10,000 hydro-thermal features like hot springs and geysers. We have dorm-style housing and RV sites available. We also offer an employee meal program, store discounts, and recreational activities for our associates.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.