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Delaware North Seasonal IT Administrator, Yellowstone General Stores in West Yellowstone, Montana

The Opportunity

Delaware North Parks and Resorts is hiring for an IT Administrator and one Intern to join our team at Yellowstone General Stores, in Yellowstone National Park, Wyoming. As an IT Administrator, you will work with the Operation Lead to support daily technical operations at Yellowstone General Stores. The IT Administrator will be responsible for assisting with the implementation of all computing technology associated with applications, data, communications, hardware, and networks.

Responsibilities

  • Provide maintenance and support for desktop and laptop computers and provides end-user support for hardware and software systems.

  • Assist with the implementation of solutions at the operating location, and ensure that these solutions are consistent with the overall IT strategy of Delaware North.

  • Set up computer software and hardware for new and existing associates, set up and maintain all user account and computer configurations.

  • Actively prioritize and resolve issues and end-user help requests during normal business hours as well as during events.

  • Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions are taken, through to the final resolution.

Qualifications

  • Experience with point of sale, property management systems, retail systems, cloud-based computing, network support, and Windows preferred.

  • Excellent verbal and written communication, organization, and sales skills in a customer service driven industry.

  • Must be team oriented and able to prioritize job responsibilities to meet the needs of the operation.

  • Ability to work a flexible schedule, including nights, weekends, and holidays.

Who We Are

Yellowstone General Stores are located throughout Yellowstone National Park including near Old Faithful, Mammoth Hot Springs, and Canyon Village. The locations offer the opportunity to explore the more than 1000 miles of hiking trails, 40 waterfalls, and 10,000 hydro-thermal features like hot springs and geysers. We have dorm-style housing and RV sites available. We also offer an employee meal program, store discounts, and recreational activities for our associates.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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